XVS - 2 - Log in - Barco

5. XVS - WAN support
• If no errors are found in RDE/RTD logs, check the player logs.
- Fails to resolved RDE object. CORBA::Object_var rdeObject = _communicator->getObjectRef(rdeNameService,
name);
Check the RTD and RDE configuration files.
Make sure that the RDE/RTD server are configured on the hostname or the IP address when using
afixedIP!
Do not use hostnames when NO DNS is available. Hostnames can still be resolved locally but not
remotely !
- FATAL 2006-09-06 17:12:24 [3136] root : CORBA exception raised in getObjectRef:
TRANSIENT
FATAL 2006-09-06 17:12:24 [3136] NTEventLogger : An error code has been
reported
: PFW01005
Please consult the NT Event Log and documentation to resolve the issue.
FATAL 2006-09-06 17:12:24 [3136] LiveDataMirror : Failed to find live
data serve
r(RDE) : ItfMirrorToRDE is nil.
ThiscanbecausedbythefactthatthenameserverisconfiguredonahostnamewhennoDNSis
configured ( so only locally resolved ). The nameserver is configured in the registry as a registry
setting.
o Registry key = HKLM\Software\Ace\tao
• Registry value = -ORBEndpoint iiop://[IP]:[port]
o Make sure when using hostnames the correct hostname is filled in and in case of no DNS, use
the IP. Possibly check if you are using the correct port cfg !
o Chance will only be effective when restarting the TAO naming service in windows services.
• Enable TAO logging on Operate side for advanced debugging :
• In HKLM\Software\Ace\Tao, enable logging by adding the following options :
o -ORBDebug => to enable debug mode
o -ORBDebugLevel 10 => the higher the number, the more logging
o -ORBLogFile c:\\taolog,txt => redirect logging to a text file
5.8.6 No feedback in Action Manager queue
Overview
• Check the Operate logging for Action Manager logging.
• If no Action Manager feedback, check the player configuration at the bottom. Make sure that the
feedback is enabled (true) and the displaylistenerhost is configured as the operate xmlblaster origin !
•
true
Operate XML blaster origin
• If the logging does not report any error, try to delete the display in display management and add it
again. Check the action event queue again.
• If the previous did not help, try restarting the Operate computer to force starting all services and software
applications.
66 R5976955 XVS - 2 14/03/2007