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Learning by Doing: CISCO Certified Network ... - SCN Research

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4. The first step in troubleshooting is testing layer 1 and working our way up the<br />

OSI model. Check the cabling. Be certain the LED on the NIC’s is lit up.<br />

You can also do a visual verification on the cable to be certain you are using<br />

the correct one.<br />

5. First we can test the functionality of the NIC (layers 1-2) and the computer for<br />

its ability to communicate with networking. We can do this <strong>by</strong> using ping to<br />

any address on the 127.0.0.1-127.255.255.254 network. This is called the<br />

“loopback adapter network.” So I pick an IP address from the 127 network<br />

and ping it. You should see something like this if everything is fine:<br />

C:\WINDOWS\Desktop>ping 127.127.127.127<br />

Pinging 127.127.127.127 with 32 <strong>by</strong>tes of data:<br />

Reply from 127.127.127.127: <strong>by</strong>tes=32 time<br />

6. Next we can test our basic network connection between the two computers<br />

using ping (layer 3). If my workstation used 192.168.1.1 and the other one<br />

used 192.168.1.2 then I would ping 192.168.1.2 to test connectivity. If you<br />

cannot ping the other workstation then check the IP addresses and masks on<br />

each workstation. When all else fails reboot the workstations too.<br />

C:\WINDOWS\Desktop>ping 192.168.1.2<br />

Pinging 192.168.1.2 with 32 <strong>by</strong>tes of data:<br />

Reply from 192.168.1.2: <strong>by</strong>tes=32 time<br />

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