Omega-Voice VMI Technical Manual (5th Edition) (PN 500175)

Omega-Voice VMI Technical Manual
Mailbox Management
Mailbox Creation
The Omega-Voice VMI System Editor 3.0 allows you to add up to 100 mailboxes at one time. After
selecting the OK button to begin the mailbox creation process, you must wait approximately 3 to 5
seconds for each new mailbox to be created.
When adding mailboxes, you must select the Class of Service for the mailboxes. On the IX-4EVMC
and Omega-Voice VMI voicemail systems using IX-4VML with software version 2.00 or higher, the
Class of Service options are global parameters. For more information about Class of Service, see page
109.
NOTE: You cannot add mailboxes to an Omega-Voice VS-VML voicemail system. Mailboxes 200
through 250 are already open and no other mailboxes can be created.
• To add/create mailboxes:
1. Open the Omega-Voice VMI System Editor 3.0.
2. Open the customer profile for this installation.
3. Select the Connect button on the toolbar.
4. Once you establish a connection, select the Edit Mailboxes button on toolbar.
5. Select the Create New Mailboxes. . . button to open the Add Boxes form.
6. In the Starting Box field enter the first mailbox in the range to add.
7. In the Ending Box field enter the last mailbox in the range to add.
Note that you cannot add more than 100 mailboxes at one time.
8. Select the down arrow in the Class of Service field.
9. From the Class of Service drop-down menu, select the desired Class of Service for
the mailboxes.
10. Select the OK button to begin the box creation process.
Mailbox Deletion
Using the VML System Editor 2.04 and higher with Omega-Voice VMI Software Version 2.0, you
can automatically delete a mailbox resource or even a range of mailbox resources. You no longer
must wait for the system to complete the morning Housekeeping routine for a mailbox to be removed
from the system. Also, when you delete mailboxes, custom menus are removed as well.
• To immediately remove a mailbox and accompanying menu:
1. Open the Omega-Voice VMI System Editor 3.0.
2. Open the Customer Profile for this installation.
3. Select the Connect button on the toolbar.
4. Once you establish a connection, select the Edit Mailboxes button on toolbar.
5. Select the Delete Mailboxes... button to open the Delete Resources form.
6. In the Start field enter the first mailbox in the range to add.
7. In the End field enter the last mailbox in the range to add.
8. Select the OK button to begin the box deletion process.
106