Omega-Voice VMI Technical Manual (5th Edition) (PN 500175)

Omega-Voice VMI Technical Manual
Failed Backup Message:
The system will send a notification message to the mailbox in the
event that the scheduled backup to the installed IX-VMBAK fails.
IMPORTANT NOTE:
THIS OPTION APPEARS ON THE CLASS OF SERVICE FORM EVEN WHEN CONNECTED
TO OLDER SOFTWARE SYSTEMS (1.06.127 AND PREVIOUS). IF SELECTED FOR A
MAILBOX ON AN OLDER SYSTEM, IT WILL CHANGE THE CLASS TO CUSTOM.
HOWEVER, THERE IS NO FUNCTIONALITY CHANGE TO THE MAILBOX.
• To create a Custom Class of Service for a mailbox:
1. Open the Omega-Voice VMI System Editor 3.0 and Log in.
2. Open the Customer Profile and establish a connection.
3. Select the Edit Mailboxes button on the toolbar.
4. Select Custom from the Class of Service drop-down menu on the General tab.
5. The Class of Service form opens.
6. Select the appropriate options.
7. Select the OK button.
8. Select the Send button on the Mailbox form.
Mailbox Flags
The Omega-Voice VMI voicemail cards have mailbox flag that enables the mailbox user to include
their extension/mailbox number with their recorded mailbox name in the Spell-by-Name Directory.
Users no longer have to record their extension/mailbox number in their mailbox name. The system
will automatically play it when this flag is selected.
Play Newest Message First checkbox
Changes message replay order on-the-fly. When selected, the mailbox user hears the last message
received first. This setting applies to all message folders and can be modified by the mailbox user
using his or her digital key telephone.
Disable Time Stamp During Message Playback checkbox
When selected, the mailbox user only hears the time and date that a message was recorded when he or
she presses the [8] key for a message. The user can modify this feature using his or her station.
Defeat Message Waiting Light checkbox
When selected, the system will not attempt to send an activation code to illuminate the mailbox user’s
Message Waiting lamp. This is useful for phantom mailboxes. Phantom mailboxes are mailboxes that
do not have an accompanying extension.
Disable Tutorial checkbox
Once a user completes the tutorial, this checkbox displays as selected. You can select this checkbox to
reactivate the tutorial or the user can press [6] from the User Options menu using the digital key
telephone.
Mailbox to be Deleted at Next Housekeeping checkbox
When this check box is selected, the system removes this box from the Omega-Voice VMI voicemail
system database during the housekeeping routine that begins at 3:00 A.M. The box will remain
accessible until the next day. If you want to immediately remove a mailbox, select the Delete
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