Omega-Voice VMI Technical Manual (5th Edition) (PN 500175)

Chapter 20
System Integration
System Integration Timers
The timers define on the General Tab of the System Integration form are global.
Default No-action Timer
Default No-action Timer defines the no-action time for menus. The no-action time is the length of
time that the Omega-Voice VMI voicemail system will wait for caller input before proceeding to the
no-action behavior. This timer can be defined per menu and this value is only used when a no action
time was not defined.
Record Duration
Record Duration defines the length of time in minutes that the Omega-Voice VMI voicemail system
will record. Once this timer lapses, the system stops recording and prompts the caller to review,
discard, append or save and send the recording. If the caller is not finished recording, he or she can
press [3] to append to the message.
Silence Detect Time
Silence Detect Time defines the length of silence in seconds that the Omega-Voice VMI voicemail
system will tolerate during a record process. Once the silence detection time lapses, the Omega-Voice
VMI voicemail system stops recording and prompts the caller to review, discard, append or save. If
the caller is not finished recording, he or she can press [3] to append to the message.
Call Record Duration
Call Record Duration defines the length of time that the Omega-Voice VMI voicemail system records
a conference conversation. Once the timer lapses, the system stops recording and saves it as a
message in the user's mailbox.
Message Retention Days
The message retention days parameter defines the number of days the Omega-Voice VMI voicemail
system retains messages before purging them. This value does not apply to messages stored in a user's
Archive folder.
After Message Left Menu
This menu plays when a caller records a message and saves and sends it without hanging up. It
provides the caller the opportunity to dial another extension. You must enter a valid menu in this
field. We strongly recommend using the default entry, 995.
System Integration Access Codes
CO Line Group Access Code
The Omega-Voice VMI voicemail system uses this code when performing a message notification call
to a pager or a telephone number. The CO Line Group Access number is defined in Class 07 of the
ADIX Database.
Call Park Access Code
The Omega-Voice VMI voicemail system uses this code to park a caller for the Call Park and Page
feature. The system will park the caller on the mailbox user’s station until the park timer expires. At
that point the ADIX transfers the parked caller to the operator station.
Page Group Access Code
The Omega-Voice VMI voicemail system uses this code to access the paging circuit for the call park
and page feature. Once the caller is parked, the Omega-Voice VMI voicemail system will access the
paging circuit and page for the mailbox user using the recorded mailbox name as a reference.
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