Omega-Voice VMI Technical Manual (5th Edition) (PN 500175)

Omega-Voice VMI Technical Manual
General Tab
System Integration Ranges
Tokens are used throughout the system to represent elements such as mailboxes and extensions. In
order for the Omega-Voice VMI voicemail system to function properly, you must accurately define
the ranges on General tab of the System Integration form.
Extension Range
The Omega-Voice VMI voicemail system references this range to determine valid numbers for the
extension token, [ext]. It also references this range to validate caller entries from the Automated
Attendant menu or from custom mailbox menus.
Mailbox Range
The Omega-Voice VMI voicemail system references this range to determine valid numbers for the
mailbox token, [box]. It also references this range to validate caller entries from the Automated
Attendant menu or from custom mailbox menus, when the Default action for the menu is Transfer
Mailbox.
Trunk Range
The Omega-Voice VMI voicemail system references this range to determine valid numbers for the
trunk token, [trunk]. It also references this range to validate caller entries from the Automated
Attendant menu or from custom mailbox menus.
Caller ID Length
The Omega-Voice VMI voicemail system references the caller ID length to determine the valid
number of digits for the caller ID token [cid]. This is only applicable when the telephone system is
configured to send caller ID digits.
Passcode Length
The Omega-Voice VMI voicemail system uses this parameter to validate a mailbox user’s passcode; it
defines the maximum length of a mailbox passcode. Valid entries for this field are digits 2 through 8
and the initial setting is 8. If the mailbox user enters a passcode with fewer digits than the defined
length, the Omega-Voice VMI voicemail system must use the auto-entry time to determine when the
user finished entering the passcode. The auto-entry time is 0.75 seconds. If the auto-entry timer
lapses the Omega-Voice VMI voicemail system assumes the person completed entering the passcode,
and it then validates the entry.
Inter-digit Timeout
The Inter-digit Timeout defines the allowable length of time between digits in an in-band sequence.
For most installations, this value should not be greater than 0.5 seconds. The inter-digit timeout token
is a single comma and is entered in a sequence cell without brackets.
Local Extension Range and Remote Transfer Delay
This feature is used when you network 2 telephone systems using either T1 networking or IP
Networking (not Campus Networking or Enterprise IP Campus Networking) with one Omega-Voice
VMI voicemail system. This type of configuration requires that the Omega-Voice VMI voicemail
system delay a few seconds before going on-hook when performing a transfer to the remote system.
The Local Extension Range fields enable you to define your local range, so those extensions are not
affected by the remote transfer delay. Enter the required delay value in seconds in the Remote xfer
On-hook Delay field.
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