Omega-Voice VMI Technical Manual (5th Edition) (PN 500175)

Omega-Voice VMI Technical Manual
NOTE: Each member of the selected list will receive one copy of all new messages left in the Broadcast
mailbox. If list members also have the Automatic Distribution feature activated, the VML
System will not honor the members Automatic Distribution feature. Automatic Distribution is
only valid for new messages left from an outside caller or another user. It is not valid for new
messages received Automatic Distribution from another user.
• To configure the Automatic Message Distribution Feature:
1. Open the Omega-Voice VMI System Editor 3.0 and login.
2. Open the Customer Profile and establish a connection.
3. Select the Edit Mailboxes button on the toolbar.
4. Enter the mailbox to modify in the Mailbox Number field of the Lookup region and
press [Enter].
5. Use the Auto-Distribute region of the General tab to make your selections.
6. To activate the feature, select the Enable Automatic Distribution checkbox.
7. Use the Distribution List to Use drop-down menu to select the Distribution List.
You can choose from lists 1 through 9.
8. Distribution Lists are modified on the Distribution Lists tab.
HINT: Press [ALT] + [w] to add a new mailbox to a list.
• If you want the system to automatically delete the distributed messages (new messages)
for this box each night, select the General tab.
1. Select Custom from the Class of Service drop-down menu.
2. Select the Retention Days =1 checkbox.
3. You should also select Distribution List Privileges and Send User-to-User Messages.
4. Select the Send button to save your changes to the system.
5. The Omega-Voice VMI voicemail system should update immediately.
NOTE: Each member of the selected list will receive one copy of all new messages left in the box. If
list members also have the Automatic Distribution feature activated, the Omega-Voice VMI
voicemail system will not honor the members’ Automatic Distribution feature. Automatic
Distribution is only valid for new messages left from an outside caller or another user. It is not
valid for new messages received from Automatic Distribution from another user.
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