Omega-Voice VMI Technical Manual (5th Edition) (PN 500175)

Chapter 18
Menu Forms and Features
General Tab
Menu Dialing Length
The Length field defines the valid number of key presses for a single entry. For example, selecting
Single defines the maximum caller entry length to a single key press. So, if the caller presses 3 keys
in an attempt to dial an extension, the system will either state that the entry is invalid or act upon one
of the keys pressed if the has a valid Action defined.
The menu timer values are pre-set based upon the current Length field. The system defines the values
to assist you, and the default values can be modified as needed.
Predefined Lengths
Extension:
Mailbox:
Single Digit:
Passcode:
Menu Timers
References the extension range defined on the System Integration form to determine
the value.
References the mailbox range defined on the System Integration form to determine the
value.
Defines the valid entry length as one key press. Callers cannot dial extensions or
mailboxes.
References the passcode length defined on the System Integration form to determine
the value.
The menu timer values are preset based upon the Current Length value. However, you can modify the
timer values as needed. The Length field defines the valid number of key presses for a single entry.
For example, selecting Single defines the maximum caller entry length to a single key press. So, if the
caller presses 3 keys in an attempt to dial an extension, the system will either state that the entry is
invalid or act upon one of the keys pressed if the has a valid Action defined.
No-action Timer
The No-action Timer defines the maximum length of time that the system will wait for the caller to
press a key. When the No-action Timer expires, the Omega-Voice VMI voicemail system proceeds to
the defined No Action behavior.
Auto Enter Time
The Auto Enter time is the allowed time for pauses between caller key presses when dialing a
sequence such as an extension. When the Auto Enter timer expires, the system will act upon any valid
key pressed, or it will state that the entry was invalid. The next key pressed is considered a new entry.
• The recommended Auto Enter timer value for:
1. Standard Automated Attendant menus = 1.5 seconds (minimum).
2. Standard User Box menus is 1.5 seconds if the menu allows dialing of extensions
and 0 (immediate) if the menu does not allow dialing of extensions or mailboxes.
127