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<strong>DFDS</strong> annual report 2009 HR REport 45<br />

Recruitment<br />

New employees to <strong>DFDS</strong> are often recruited locally, partly through<br />

recruitment agencies in the various countries, partly via the company’s<br />

website. Other increasingly popular recruitment channels include educational<br />

institutions and social networking websites, e.g. Facebook.<br />

In addition to this targeted recruitment of employees, <strong>DFDS</strong> is<br />

part of Blue Denmark, a joint maritime industry project under the<br />

auspices of the Danish Shipowners’ Association. Blue Denmark aims to<br />

highlight the many good jobs, management positions and development<br />

opportunities in the maritime industry. Its target audience primarily<br />

consists of young people.<br />

Training of apprentices and trainees<br />

Every year, <strong>DFDS</strong> trains apprentices in economics, as well as shipping,<br />

administration and travel, and this is an important investment in our<br />

future employees. These two-year programmes attract large numbers<br />

of applications, and include practical experience and international cooperation.<br />

Shipping apprentices, for example, spend a year at offices<br />

abroad, where they gain personal experience of other countries’ labour<br />

markets and business environments within a secure framework.<br />

In addition, <strong>DFDS</strong> acts as a work-placement venue, and offers<br />

many opportunities, both on land and on board, for young people<br />

to train as ship’s officers, cooks, waiters, etc.<br />

Information<br />

<strong>DFDS</strong> strives to provide employees and managers with quick, open,<br />

clear and credible communication about its development strategy,<br />

especially with regard to changes that may affect individual employees<br />

and the reasons for those changes. The goal is for changes and new<br />

initiatives to be communicated directly to employees via internal<br />

media or meetings before the news is broken by external media<br />

or spread by rumour.<br />

In late 2009, <strong>DFDS</strong> concluded an agreement, which is expected<br />

to be approved in Q2 2010, to acquire Norfolkline. Making optimal use<br />

of both organisations’ strengths is a prerequisite for the future<br />

success of the combined entity. The merger of the two organisations<br />

will therefore entail a significant focus on HR in order to ensure<br />

continuous, transparent and credible internal communication about<br />

the integration process for both Norfolkline and <strong>DFDS</strong> staff.<br />

Social initiatives<br />

<strong>DFDS</strong> has entered into collaboration with “High Five” in order to<br />

create job opportunities for young people with a criminal record.<br />

The aim is to give these disadvantaged young people the chance<br />

to work in a real job with long-term potential. In 2009, a total of<br />

12 former young offenders were employed on ships under this<br />

programme and the results were positive.<br />

REVENUE PER EMPLOYEE<br />

(ADJUSTED FOR BUNKER SURCHARGE)<br />

(DKK MILLION)<br />

2,0<br />

1,8<br />

1,6<br />

1,4<br />

DISTRIBUTION OF EMPLOYEES<br />

ON LAND AND SEA<br />

(NO. OF EMPLOYEES)<br />

5.000<br />

4.000<br />

3.000<br />

1,2<br />

1,0<br />

2.000<br />

0,8<br />

0,4<br />

0,0<br />

1.000<br />

0<br />

2007<br />

2008<br />

2009<br />

2007<br />

2008<br />

2009<br />

LAND<br />

SEA

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