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English - DFDS

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<strong>DFDS</strong> annual report 2009 FOREWORD 7<br />

ROUGH WATERS<br />

AND EXPANSION<br />

We achieved a result for 2009 among the best in the<br />

sector, and we took a decisive step towards our vision<br />

of a European, sea-based transport network.<br />

Early in 2009, when it became clear that the global recession would<br />

inevitably cause a significant decline in financial performance, we set<br />

ourselves the financial goal of achieving one of the best results in<br />

the sector. As a result of a great team effort, a number of significant<br />

operational adjustments and <strong>DFDS</strong>’ strategically solid market position<br />

in Northern Europe, we have met this goal.<br />

Rough waters<br />

Our business model was challenged in 2009 by the historically steep<br />

decline in freight volume at the start of the year caused by the<br />

recession. In all material respects, our strategy and business model<br />

have been validated. This applies to the value of a network of routes<br />

that reduces the vulnerability of each individual activity, and also to<br />

integrated passenger and freight routes. It applies to our capacity to<br />

secure freight volumes through long-term industrial contracts and our<br />

own trailer business, plus the insight and understanding of the freight<br />

market that follows. On top of this comes our focus on creating value<br />

for freight customers through solutions that cuts across business areas.<br />

Finally, our increasingly integrated management model has ensured an<br />

effective implementation of operational adjustments.<br />

However, the recession has also raised questions about the flexibility<br />

of our tonnage. Our business model must be able to handle the<br />

sudden fluctuations that undoubtedly from time to time will impact<br />

the market. One priority is to optimise our ability to plan and manage<br />

the balance between owned and chartered tonnage, particularly with<br />

regard to the flexibility from timing of the return or extension of<br />

chartered tonnage.<br />

Bent Østergaard<br />

CHAIRMAN OF THE BOARD<br />

NIELS SMEDEGAARD<br />

PRESIDENT AND CEO<br />

Expansion<br />

<strong>DFDS</strong>’ network strategy is the driving force behind the acquisition of<br />

Norfolkline. This acquisition will enable us to achieve significant economies<br />

of scale and make progress toward our vision of a European, seabased<br />

transport network. The merger of our companies will generate<br />

significant synergies, and we expect that the transaction will enhance<br />

our profitability as soon as the market recovers. The acquisition is still<br />

subject to approval by the relevant competition authorities.<br />

Thank you!<br />

An unusually low degree of visibility characterised 2009, and a degree<br />

of uncertainty still surrounds the future economic outlook. In this<br />

situation, we are therefore particularly grateful for the loyalty and<br />

perseverance of our staff, customers, shareholders and other partners.

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