here - Ayala

Globe 2012 annual report
bridging communities
Technology-based Innovations for Transparency, Governance Accountability, Citizen Participation and Capacity-building of
Duty Bearers
Globe BridgeCom’s CSR programs hinge and capitalize on the core business and competencies of the company—mobile
communication and broadband services. One of the innovations shared with beneficiary communities and partners is the
Globe Bridging Communities (GBC) SIM card. This enables access to discounted rates on calls and SMS.
In 2012, 20,000 Globe Bridging Communities SIM cards were deployed to Globe BridgeCom partners and beneficiaries as
part of the partnership and generated ₱2,986,380 in top-up revenues for the company.
Globe BridgeCom also utilized ICT solutions in strengthening
good governance and accountability through the following
partnerships and programs:
Sagot Ka ni Kap is an ongoing program which enables
community members to contribute in keeping the peace
and order in the community. More than just equipping the
community watch volunteers with mobile phones and handheld
radios, Globe also provided capacity-building workshops
designed to inspire and enable them to be more proactive in
community development. The beneficiaries also received a
one-year personal accident insurance package.
A survey tool, Delphio, was also introduced to the
Department of Interior and Local Government (DILG)
partnership for citizens to monitor the Anti-Red Tape Act
(ARTA) and ensure that their local government units are
keeping to their commitment of service. A similar program
dubbed Tingog 2015 was rolled out in Tabaco, Albay in
partnership with the United Nations Development Program
(UNDP) which aimed at providing a venue for people’s
voices to be heard on issues such as maternal, neonatal,
child health and nutrition.
The partnership with UNICEF also harnessed the power of
SMS and ICT for the real-time Community Health Information
Tracking System (rCHITS). The rCHITS is the country’s first
electronic medical record system for government health
facilities which allowed nurses and midwives nationwide
to help generate health data and timely reports for the
Department of Health’s (DOH) health programs by sending
reports through their mobile phones. The program was
piloted in three disadvantaged areas identified by UNICEF
in 2012—G’lan in Sarangani, Sto. Domingo in Albay, and
Gamay, Northern Samar—and aimed at providing local
stakeholders information on maternal and child health in
rural areas to help them make informed decisions on social
services delivery.
Globe also empowered the Manila Observatory (MO), the
Metro Manila Development Authority (MMDA), Chevron, and
the Ateneo de Manila University with ICT tools for the Metro
Weather project, a network of automated weather stations
(AWS) in Metro Manila that will provide free and real-time
weather data that can be used to prepare for severe weather
conditions such as typhoons and heavy flooding.
By providing survey tools and ICT support to the DILG, MMDA,
UNICEF and the United Nations, and UNICEF, Globe is able to
help ordinary citizens have their voices heard and be part of the
improved implementation of transparency and accountability
towards good governance.
Technology is also used in increasing citizen participation:
Globe supported TaoPo.org, an online portal which empowers
Filipinos to become “changeneers” and utilize interactive
tools and social media to promote accountability and active
citizenry by allowing readers to articulate their experiences and
post solutions to governance-related issues; and through the
Natasha Goulbourn Foundation (NGF) Hopeline, which serves
as a counseling hotline for people suffering from depression
and for those who are concerned with individuals with these
conditions, to be connected to trained responders and give
relevant information on mental well-being.
Globe also recognizes the power in strengthening the
capabilities of the youth by providing support for Ayala
Foundation’s Leadership Communities (LeadComm) and
Philippine Center for Civic Education and Democracy’s
(PCCED) Project Citizen, which empowers high school
students with leadership skills and training in seeking public
policy interventions to solve community problems.
Duty-bearers are also empowered with capacity-building skills:
the Global Filipino Teacher (GFT) program, first launched in
2009, continues to equip public school teachers nationwide
with necessary skills to efficiently integrate information and
communications technology (ICT) in their teaching strategies.
In 2012, a peer coaching session, participated by 30 Global
Filipino Teachers, was done to empower educators with skills to
train their colleagues in ICT integration.
The Global Filipino School (GFS)—an ICT model school
equipped with wired and wireless Internet connection, multimedia
peripherals, and is housed in an energy-efficient
and environment-friendly building—was turned over to the
Bilar National High School, Bohol in December 2012. The
competency-building initiative seeks to transform public high
schools into ICT centers of excellence and hopes to drive
the delivery of and access to quality education to produce
teachers and students who can contribute to the growth and
competitiveness of their respective localities.
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