here - Ayala
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here - Ayala
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Globe 2012 annual report<br />
our business<br />
Our Business<br />
Subsidiaries and Joint Ventures<br />
Organizational Profile<br />
Globe Telecom, Inc.<br />
provides mobile telecommunications services<br />
Globe Telecom is a results-driven organization and works hard on putting forth relevant products and services fast<br />
to the consuming market. The products and services enhance everyday communications and continuously fulfill<br />
the company’s mission to transform the lives of millions of Filipinos. Globe is committed to enrich lives by providing<br />
innovative solutions for a better and faster mobile and data experience and bring its customers, employees and<br />
shareholders closer to fulfill the things that are most important to them.<br />
The company’s vision of having the happiest customers and employees is best represented by its corporate<br />
transformation philosophy called the Circle of Happiness. The philosophy links the relationship among the company’s<br />
engaged employees, delighted customers and the satisfied shareholders. Employee satisfaction leads to work<br />
dedication and results in happy customers when they experience excellent customer service in purchasing the<br />
products and services of Globe. This further increases profitability making the shareholders more contented and<br />
confident with the company’s performance. Good financial performance in turn provides more opportunities to the<br />
employees and increased employee satisfaction, adding to exceptional customer service delivery. Constantly following<br />
Globe Telecom’s philosophy in making great things happen, it becomes a win-win situation for all.<br />
Subsidiaries<br />
Innove Communications, Inc.<br />
provides wireless and wireline voice and<br />
data communication services, as well as<br />
domestic and international long distance<br />
communication services or carrier services.<br />
(100 % ownership)<br />
Joint Ventures<br />
BridgeMobile<br />
provides international roaming plan for its<br />
postpaid customers.<br />
Mission<br />
Transform the lives of people,<br />
businesses and communities<br />
through innovative solutions.<br />
Vision<br />
Happiest customers<br />
and employees.<br />
G-Xchange, Inc. (GXI)<br />
provides software application and system<br />
development, design, administration,<br />
management and operation for bill payment<br />
and money remittance.<br />
(100% ownership)<br />
BPI Globe BanKO, Inc.<br />
provides mobile based banking services<br />
in Philippines.<br />
Our Values<br />
Entertainment Gateway Group<br />
(EGG)<br />
provides mobile content and application<br />
development services<br />
(100% ownership)<br />
We put our customers first.<br />
Our people make the difference.<br />
We act with integrity.<br />
We care like an owner.<br />
We keep things simple.<br />
To us, it’s be fast or be last.<br />
I love Globe. Together, we make great things possible.<br />
GTI Business Holdings, Inc. (GTI)<br />
provides wireless and data communication<br />
services<br />
(100% ownership)<br />
Kickstart Ventures, Inc. (Kickstart)<br />
provides investment, research, technology<br />
development and commercializing for business<br />
ventures<br />
(100% ownership)<br />
20 21
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