here - Ayala

Globe 2012 annual report
our commitments
Our Commitments
Environment
Workplace
Community
Marketplace
Our Commitments
Promote efficient and effective environmental protection
initiatives.
Approach
• Initiate measures to reduce energy consumption across
the organization.
• Manage carbon footprint through its operations.
• Implement waste management programs (solid wastes,
hazardous wastes and electronic wastes).
Our Commitments
• Continuously enable our people through technology,
systems and processes to make the difference in the lives
of the customers we serve.
• Build a Customer-centric High Performing Organization
composed of the happiest employees that are able to
delight our customers.
Approach
• Improve employee engagement through The Globe Way
starting with leaders as champions.
• Strengthen the recognition and rewards system that is
anchored on performance.
Our Commitments
Initiate and support programs that promote social and
economic well-being in communities by providing access
to mobile and web technologies that can enable, empower
and enrich their lives.
Approach
• Synergize corporate social responsibility initiatives to
demonstrate model Communities of Practice (CoP) in 5
target provinces – Benguet, Batangas, Bicol, Bohol and
Lanao.
• Develop and nurture partnerships with local and
international development organizations with specific
benefits to at least 10,000 families or more in target
provinces.
Our Commitments
To expand network coverage and infrastructure to provide
access to as many people as possible.
Approach
• Develop diverse set of products and services to meet the
ever-changing needs of subscribers.
• Develop effective risk management strategies.
• Strive to ensure minimal operational cost but maintain
high business efficiency.
• Focus on customer loyalty programs and provide better
offers for our customers.
• Develop and groom strong leaders and high performing
talents by investing in and enabling employees' growth
and career development.
• Create a fun work environment promoting family, personal
interests, and total wellness.
• Foster a culture of innovation.
• Attain OHSAS certification for all its corporate offices in
the near future.
• Leverage various modalities of employee volunteers for
community development.
o 1,000 volunteers
o 10,000 volunteer hours
• Lead a value-chain analysis study, collaborating with
Safety, Health and Environment (SHE) and Logistics
Administrative Services (LAS), to assess GHG reduction
opportunities and increased Recyclability.
• Lead in the development of nurseries (seedlings) in
20 public schools northern part of the Philippines for
reforestation projects.
• Continue support to the Taal Volcano Protected
Landscape area to improve water quality in Lake Taal
which will benefit 13 municipalities and 3 cities in the
vicinity of the lake.
• Continue support for the Forest Corridor program of the
Philippine Eagle Foundation in Arakan, North Cotabato.
Updates in 2012
Updates in 2012
Updates in 2012
Updates in 2012
• Continue to regularly implement, monitor, and evaluate
energy efficient initiatives.
• Continue to manage and monitor carbon footprint and
waste management practices.
• Introduced Happy sa Globe magazine for all the Globe
employees.
• Globe Longevity Award launched in 2012 to appreciate
and recognize long-term Globe employees.
• Initiated Fun Life at Globe for the employees.
• Skill Volunteer-Matching program.
• Aligned the BridgeCom programs into 5 pillars.
• More focused approach in CSR.
• Introduced new programs such as the My Fair Share
program.
• Strengthened partnerships with technology-based
innovations for financial inclusion, transparency,
governance accountability, citizen participation, and
capacity-building for duty-bearers. Initiated value chain
analysis study to assess GHG reduction and waste
management techniques in the operations.
• Introduced new Mobile Data Services Applications for
customers.
• Introduced LTE enabled services to the subscribers.
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