English - Ontario Association of Children's Aid Societies
English - Ontario Association of Children's Aid Societies
English - Ontario Association of Children's Aid Societies
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Working to get the right people (the people who perform the day-to-day work)<br />
at the table with families<br />
> > Having leadership support and commitment in the CAS and in the Aboriginal<br />
community, to work out any conflicts at a higher level if necessary<br />
ESTABLISH PROTOCOLS<br />
Throughout <strong>Ontario</strong>, protocols exist between child welfare agencies and First Nations<br />
communities; between Aboriginal-specific service organizations and between<br />
children’s aid societies when they <strong>of</strong>fer multiple services.<br />
Protocol relationships <strong>of</strong>ten have established timeframes for review (e.g., every two<br />
years) and outline specific ways that the organizations will work together. Protocols<br />
<strong>of</strong>ten include:<br />
> > Cultural overview for each organization<br />
> > Philosophical principles <strong>of</strong> how the organizations will work together<br />
> > Intervention guidelines for both support services and child protection<br />
collaborative work<br />
> > Agreement to understand and respect service differences<br />
> > Intersection points where collaborative work takes place<br />
> > Collaborative actions necessary for implementation at each intersection point<br />
> > Conflict resolution processes<br />
LESSONS LEARNED FROM USING PROTOCOLS<br />
The following suggestions are considerations to strengthen Aboriginal and CAS<br />
collaboration protocols:<br />
a) Train new staff on the protocol to ensure it is followed.<br />
b) Have a conflict resolution process if one <strong>of</strong> the partners does not follow the<br />
protocol.<br />
c) Review the protocol if there is a change in leadership.<br />
d) Evaluate if there is an organizational cultural shift regarding the protocol.<br />
e) Review with a community committee to make sure the protocol is a living<br />
document.<br />
f) Invest time to support the partnership to develop.<br />
Create committees and training that supports establishing a long-term relationship<br />
between the two partners.<br />
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