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The Nordic Model - Embracing globalization and sharing risks

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Private enterprise is<br />

all about profits – the<br />

public sector has to<br />

deal with much fuzzier<br />

objectives<br />

<strong>The</strong> public sector ends<br />

up with tasks that the<br />

private sector h<strong>and</strong>les<br />

poorly<br />

the most basic government infrastructure <strong>and</strong> leave efficiency to<br />

market forces alone. At the other end is the extreme public interest<br />

view stating that any service that serves the public at large should<br />

be provided by the public sector.<br />

Our goal is to offer a balanced view based on insights from<br />

organizational economics as well as evidence on how a heavier<br />

reliance on private services have worked out in public sectors<br />

around the world.<br />

<strong>The</strong> basic premise must be that privately supplied <strong>and</strong> publicly<br />

supplied services each have their comparative advantages.<br />

<strong>The</strong>y shift over time, which is why boundary questions have to<br />

be revisited continuously. <strong>The</strong> great strength of the private sector<br />

is its single-minded pursuit of profits – a clearly defined, easily<br />

measured objective that is very effective in providing incentives<br />

for efficient production <strong>and</strong> innovation. But profit maximization<br />

can also become a liability in environments where it is too narrow<br />

an objective. 1<br />

<strong>The</strong> public sector’s comparative advantages are just the opposite.<br />

It has the capacity to consider broader objectives than<br />

profit maximization, but the imprecise nature of its objectives,<br />

translated into missions for its agencies <strong>and</strong> bureaus, makes it a<br />

much more challenging organization to run. To coordinate <strong>and</strong> direct<br />

its work force to achieve objectives that are much fuzzier than<br />

profit maximization, the public sector is forced to employ a much<br />

heavier layer of bureaucracy than private organizations (which<br />

can be quite bureaucratic, too). Also, the government’s need for<br />

public legitimacy <strong>and</strong> trust calls for procedures <strong>and</strong> rules that are<br />

unnecessary in the private sector, thanks to competition.<br />

Excessive bureaucracy <strong>and</strong> inertia are often seen as public<br />

sector diseases, but they appear more purposeful through the lens<br />

of organizational economics. Bureaucracy is a rational response to<br />

organizational problems that are more challenging for the public<br />

sector, because it operates without the performance feedback from<br />

competition <strong>and</strong> consumer choice.<br />

<strong>The</strong> differences in performance between the private <strong>and</strong> the<br />

public sector are also exacerbated by the way tasks get allocated<br />

between the two. <strong>The</strong> public sector tends to be h<strong>and</strong>ed tasks that<br />

the private sector does poorly, namely tasks that are hard-to-meas-<br />

<strong>The</strong> proper scope of the public sector · 135

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