User Manual - Ajckids.com
User Manual - Ajckids.com
User Manual - Ajckids.com
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Service & Repair<br />
27. Service & repair<br />
After having procured an ECoS you of course are also entitled<br />
to certain services by ESU.<br />
27.1. Lump sums for repair & service<br />
Of course an ECoS can be repaired even if it is older than 2<br />
years. In that case you may also send your <strong>com</strong>mand station to<br />
us for repair by our specialists.<br />
We charge a general fee for repairs as a lump sum. You will receive<br />
an invoice together with the repaired or exchanged part.<br />
We regret that we cannot provide cost estimates prior to conducting<br />
the repair. If the repair is not covered by the warranty<br />
then we automatically apply the lump sums for repairs.<br />
In order to simplify matters we have established the following<br />
amounts for the ECoS:<br />
Type of fault<br />
P r i c e<br />
in €<br />
Replacement of display, touch pad and backlight 99.50<br />
Repair of the track output or programming output 72.50<br />
Replacing a defect main board 95.50<br />
Replace defect ECoSniffer module 59.50<br />
Replace Plug In module (throttle with motorised po- 59.50<br />
tentiometer and joystick)<br />
Replace housing parts (e.g.: upper cover due to 19.50<br />
breakage, keyboard mats, battery <strong>com</strong>partment lid,<br />
etc.)<br />
Installing new software onto your <strong>com</strong>mand station<br />
at our premises<br />
19.50<br />
These prices include 19% VAT. The <strong>com</strong>mand station must be<br />
packed properly and postage must have been paid. You will<br />
find more details regarding the handling of repairs and repairs<br />
under warranty on our website at:<br />
http://www.esu.eu/en/support/warranty-repair<br />
There you will also find the current prices for repairs.<br />
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