2012 Registration document and annual financial report - BNP Paribas

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7ARESPONSIBLE BANK: INFORMATION ON BNP PARIBAS’ ECONOMIC,SOCIAL, CIVIC AND ENVIRONMENTAL RESPONSIBILITYSocial responsibility: pursuing a committed and fair human resources policyFour management principles are used to strengthen cohesion and thesense of belonging among staff. They do this by clarifying managementpractices within the Group, which has undergone major changes inthe last few years, due to external growth, internationalisation of itsworkforce and the impact of the financial and economic crisis.Client Focus – To inspire our people to focus in an innovative wayon the cli ent first, as the interest of the client is always at thecentre of our action.Risk-Aware Entrepreneurship – To undertake initiatives fordevelopment and efficiency while being accountable, actingin an interdependent and cooperative way with the otherentities to serve the global interest of the Group and its clients,being continuously vigilant of the risks related to our area ofresponsibility, and to empower our people to do the same.People Care – To care for our people, by showing them respect,promot ing equal opportunities, acknowledging performance anddeveloping their talents and skills.Lead by Example – To set an example through our own behaviourand ethics by respecting the regulations and the compliance rules,and behaving in a socially responsible way; applying ourselvesthese management principles, as we expect our teams to do so.LISTENING TO EMPLOYEES THROUGH THEGLOBAL PEOPLE SURVEY: 84% OF STAFFPROUD TO BELONG TO THE GROUPThis annual survey attracted a record rate of 71% participants out ofthe 173,835 employees surveyed (+7 points) with 68 questions asked in21 languages across 69 countries. The results showed that the proportionof staff who are proud to belong to the Group remains unchanged at84%, despite the crisis. Employee confidence in the Group’s managementrose by 2 points to 72%, and 64% believe that management decisions areconsistent with BNP Paribas’ values (+2 points).The survey also showed a significant improvement in employees’perception of local management, with 66% saying that local managementprovides regular feedback (+3 points), 77% that it helps to resolve staffproblems (+1 point) and 70% that it sets a good example (+2 points). Theoverall score for the Group’s management principles rose by 2 pointsto 69%. Two open questions – “What would you mainly change in yourcompany and how?” and “What do you like most about your company?”– generated 95,000 comments, showing a high level of staff engagementin this exercise.RECRUITMENT AND TRAINING7With 18,737 staff recruited, including more than1,900 in France, the commitment to hiring morethan 15,000 new staff in 2012 was comfortably met.WORKFORCE EVOLUTIONAt end-2012, the workforce managed by the Group totalled 188,551FTE (full-time equivalent - financial headcount of 173,808 FTE (1) ; thiswas lower than the 2011 level (198,423 FTE) as a result of two large➤ BREAKDOWN BY GEOGRAPHIC AREAtransactions, i.e. the transfer of Personal Finance Russia to Sberbank andthe disposal of Klépierre, which reduced headcount by 4,760. At end-2010,the workforce managed by the Group totalled 196,279 FTE.In 2012, the Group’s workforce featured 163 nationalities across78 countries, and the breakdown by geographic area was relativelystable compared with 2011. The proportion of employees working inthe four domestic markets (France, Belgium, Italy and Luxembourg) roseslightly to 53%.1 %Middle EastRest ofthe world2 %South America5 %Africa7 %Asia-Oceania31 %France8 %North America24 %Europe(excluding domestic markets)(1) FTE staff weighted according to the employer’s consolidation method.10 %Belgium10 %Italy2 %Luxembourg4 domesticmarkets3902012 Registration document and annual financial report - BNP PARIBAS
A RESPONSIBLE BANK: INFORMATION ON BNP PARIBAS’ ECONOMIC,SOCIAL, CIVIC AND ENVIRONMENTAL RESPONSIBILITYSocial responsibility: pursuing a committed and fair human resources policy7➤ WORKFORCE EVOLUTION IN THE LAST TEN YEARS2002 2007 2012France 52,586 62,844 58,544Italy 2,319 19,901 18,583Belgium 464 829 18,184Luxembourg 966 1,422 3,984Europe (excluding domestic markets) 14,761 41,558 45,954North America 9,925 15,046 14,913Asia-Pacific 3,639 9,409 14,128Africa 5,052 6,692 8,597Latin America 1,022 3,287 3,589Middle East 700 1,700 2,074TOTAL 87,685 162,687 188,5514 domesticmarkets99,296Europe145,249Restof the world43,302➤ TOTAL WORKFORCE BY BUSINESS LINE17%FRB14%Investment Solutions11%CIB4%Group functions& other activities71%Retail Banking9%BRB7%BNL bc1%LRB2%Leasing Solutions2%Arval9%Personal Finance22%IRB7RECRUITMENTDespite a difficult environment, BNP Paribascontinues to recruit and remains a popularemployer.With 18,737 staff recruited worldwide in 2012, BNP Paribas comfortablymet its commitment to hiring 15,000 new staff. With almost 60% of thenew recruits in Europe, including 10% in France, BNP Paribas bolsteredits European banking business. Nevertheless, the countries recruiting themost were, in decreasing order, the United States, Turkey, India, France,Russia, Ukraine and Belgium. External recruitment therefore remainshigh, even though internal mobility is the priority.Despite a deterioration in the banking sector image, BNP Paribas remainsthe most attractive bank for student applicants and has maintained itsposition in the various employer rankings within its domestic markets.The Group ranks:■■■6th in France (Universum university survey);7th in Belgium (TNS survey);7th in Italy (Cesop Communication among young graduates).2012 Registration document and annual financial report - BNP PARIBAS 391
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2012REGISTRATION DOCUMENTAND ANNUAL
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2012 Registration documentand annua
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1GROUP PRESENTATION1.1 Group presen
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GROUP PRESENTATIONPresentation of a
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1GROUPPRESENTATIONBNP Paribas and i
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1GROUPPRESENTATION1282012 Registrat
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2CORPORATEGOVERNANCEBoard of Direct
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2CORPORATEGOVERNANCEReport of the C
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2CORPORATEGOVERNANCEExecutive Commi
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32012REVIEW OF OPERATIONSBNP Pariba
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32012REVIEW OF OPERATIONSBalance sh
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32012REVIEW OF OPERATIONSProfit and
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32012REVIEW OF OPERATIONSOutlook3.6
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32012REVIEW OF OPERATIONSLiquidity
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4CONSOLIDATEDFINANCIAL STATEMENTS -
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5RISKSAND CAPITAL ADEQUACY5.6 Count
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5RISKSAND CAPITAL ADEQUACYAnnual ri
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5RISKSAND CAPITAL ADEQUACYCapital m
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5RISKSAND CAPITAL ADEQUACYSovereign
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5RISKSAND CAPITAL ADEQUACYSovereign
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5RISKSAND CAPITAL ADEQUACYLiquidity
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5RISKSAND CAPITAL ADEQUACYOperation
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5RISKSAND CAPITAL ADEQUACYComplianc
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5RISKSAND CAPITAL ADEQUACYInsurance
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5RISKSAND CAPITAL ADEQUACYAppendice
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5RISKSAND CAPITAL ADEQUACYAppendix
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6INFORMATIONON THE PARENT COMPANY F
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10PERSON RESPONSIBLE FOR THE REGIST
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11TABLE OF CONCORDANCEHeadings as l
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HEAD OFFICE16, boulevard des Italie
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