Barts Health Equality and Human Rights Impact Assessment Report

www.brap.org.ukStep 3Designing appropriate engagement mechanisms: consider the type of information required and appropriate engagement mechanisms togather it (e.g. survey, focus group, conference) consider the preferred engagement style of the target groups (including access issues) identify where additional community outreach will be required to reach people withexpertise around particular protected characteristics who have not been accessedpreviously develop clear marketing and advertising to explain the purpose of any engagement and– importantly – its parameters and expected outcomes (what will be done with thefeedback? what is the benefit of people participating?)Step 4Undertaking engagement activity: conduct outreach to identify relevant groups and local people run surveys/focus groups/consultations/etc as appropriate establish terms of reference with the group and communicate plans to share theoutcomes of consultation and what is done with the information identify potential service changes and how performance/patient experience and qualityshould be measured (eg via patient reported experience measures or similar)Step 5Analysis of engagement activities/decision-making/pathway development: identify key issues as they affect people with particular protected characteristics identify pathway design to address health inequalities (if required) and share these planswidely with local stakeholders outline plans for implementation of pathway and opportunities for local people to feedinto a quality assessment and/or review the pathway’s impactStep 6Monitoring effectiveness of pathway design in addressing health inequalities: encourage local people to contribute their views on the effectiveness of the care pathway(for example, through surveys which allow the disaggregation of responses by protectedcharacteristic) establish a community reference group, including people with relevant experience andexpertise, to contribute to the evaluation activities (e.g. ‘mystery shopping’) identify key learning to influence the next stage of the care pathway developmentStep 7Back to Step 1!214