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2003 - Annual Report - EDP Recruitment and Selection During 2003, with a view to rejuvenating the staff and to acquiring specific skills, 96 people were taken on as permanent employees of the companies, 75 were hired on fixed-term contracts and 183 vocational training courses were held, 57 of which began during the year. A total of 7 315 new candidates registered with the database via the Internet. Global Management 2003 A total of 10 EDP teams took part in this initiative, three comprising solely employees from the various Group companies and seven were mixed teams comprising EDP employees and students from several universities. Management Appraisal One of the critical success factors is the ability to develop qualified management teams, which requires greater knowledge of our managers. For this purpose, in line with the Human Resources policy and taking into consideration the skills to be developed that have been identified within the scope of the GIP (Integrated People Management) project, an Assessment – Management Appraisal project was contracted out to a specialised company, involving 115 assistant managers and staff of a similar level. The major objectives of this project are: • To provide overall evaluation of the behaviour and management skills of this group of executives, particularly in view of the changes demanded by the future strategy of the organisation; • To identify areas/skills to be improved to maximise the overall development potential and that of each business area; and • To provide personalised feedback to each executive involved in this project in respect of professional advancement, to allow each to make use of the full potential of his/her skills. In the wake of this programme a mentoring measure was implemented to support these managers in the advancement of their career and in their alignment with the strategy of the EDP Group, the mentors being the members of the Executive Committee and the General Managers Training Employee development is one of the Group’s critical success factors in facing change. In this connection, special importance was given to training courses in the areas of technical specialisation (e.g. Engineering, Economics and Management, Languages and Information Systems) and in behavioural areas (e.g. Leadership and Internal Communication). The use of e-learning platforms opens up the way to implementation of courses covering a vast, geographically dispersed population, with a particular focus on the Maestro Programme – Academy of Leadership and Prevention of Electric Risk. Some courses were directed at specific populations, particularly electricians at EDP Distribuição and power plant operators and foremen. Advanced training of senior EDP Group staff was another aspect of development that involved 22 employees in advanced programmes in company management (see Part III for more detailed information). Overall, more than 700 training courses were organised, involving 8 500 participants, requiring a financial effort of €3.1 million in terms of direct costs. 1st EDP Meeting As a means of strengthening ties between employees, the company and its senior officers, a three-day meeting was organised, involving about 9 000 employees of the Group’s electricity business. “More Market. More Competition. More EDP.” was the theme of the 1st EDP meeting, during which the Executive Committee spoke about the economic and financial situation of the company, the changes to the negotiation system within the energy-generating market, the liberalisation of the market and the impact on energy marketing, cost control, efficiency and competitiveness, and the Strategic Agenda for 2004. 52/53
For the first time, a meeting of this kind constituted a challenge to build a new attitude of relationship with the market and with customers, based on the provision of an efficient, quality service. The message of the Executive Committee was understood and accepted. EDP’s people accept the challenge of change, moving towards a culture of competitiveness and excellence of customer relations: the customers’ EDP rather than the EDP customers. Salary Study for Top Managers To ensure the company’s competitiveness in retaining and recruiting senior managers, a salary study was undertaken with a view to strengthening their commitment to the company, in line with best market practices. Profit Sharing As in previous years, it was decided that a part of 2002 profit be distributed to employees in 2003. The total sum provided for the purpose took into account the Group’s economic performance during 2002 and, regarding its distribution, consideration was given to the response given by the various companies to the evolution of the framework with which they were confronted during the year and the weighting of the individual contribution of their employees. It was also decided that, for those employees occupying macro-structure positions, 30% of the incentive would be paid in the form of EDP shares, as a means of strengthening the commitment between senior staff and the company. Distribution of Employees Number of Employees 2003 - Annual Report - EDP Note: These figures correspond to the total number of employees, regardless of the holding of the EDP Group, for comparison purposes. (1) Includes EDP Serviner (2) Includes ONI Way in 2001 and 2002 (3) Includes holdings and other subsidiaries The total number of EDP Group employees stood at 17 664 as at December 31, 2003, 4.3% less than the figure at the end of 2002. Breakdown of Employees by Business 47% 6% 5% 4% 2003 2002 2001 Var. % Electricity 12 990 13 892 14 346 (6.5%) Portugal 8 398 9 150 9 382 (8.2%) Generation 1 988 2 099 2 157 (5.3%) Renewables 12 16 15 (25.0%) Distribution 6 335 6 979 7 172 (9.2%) Supply (1) 63 56 38 12.5% Spain 1 078 1 116 1.104 (3.4%) Generation 569 620 618 (8.2%) Distribution 395 388 396 1.8% Supply 114 108 90 5.6% Brazil 3 514 3 626 3 860 (3.1%) Bandeirante 1 261 1 345 1 471 (6.2%) Escelsa 1 309 1 353 1 411 (3.3%) Enersul 944 928 978 1.7% Gas - Spain 277 62 58 346.8% Telecommunications (2) 1 180 1 617 1 719 (27.0%) Information Technologies 1 625 1 713 1 551 (5.1%) EDP Valor 629 531 219 18.5% Other (3) 963 640 635 50.5% TOTAL 17 664 18 455 18 528 (4.3%) 20% 9% 2% 7% Electricity Portugal Electricity Spain Electricity Brazil Gas Spain Telecommunications Information Technologies EDP Valor Other The indicators in respect of the age pyramid and academic qualifications of the employees are provided in the Sustainability Report.
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CONTENTS >> ORGANISATION OF THE INF
Page 4: The first, the Institutional Report
Page 7 and 8: EDP Group Consolidated Turnover EBI
Page 9 and 10: Spain 20032002 Var. % Number of Emp
Page 11 and 12: COMPANY HIGHLIGHTS >> 2003 • Hidr
Page 13 and 14: Francisco de la Fuente Sánchez, Ch
Page 15 and 16: assumed responsibility for preparat
Page 17 and 18: MESSAGE TO SHAREHOLDERS João Ramal
Page 19 and 20: BUSINESS PLAN FOR 2004 - 2006 EDP p
Page 21 and 22: Within the scope for the simplifica
Page 23 and 24: EDP CORPORATE OFFICERS (2003-2005)
Page 25 and 26: José Morais Cabral Non-executive D
Page 27 and 28: CORPORATE GOVERNANCE EDP - Electric
Page 29 and 30: 1 Disclosure of Information >> 1.1
Page 31 and 32: The responsibilities and functions
Page 33 and 34: whose main function is controling t
Page 35 and 36: Comparative evolution of EDP shares
Page 37 and 38: Indicators - Capital Market (1) In
Page 39 and 40: of €335.2 million, of which €27
Page 41 and 42: financial operations and liabilitie
Page 43 and 44: 2 Exercise of voting rights and sha
Page 45 and 46: 3 Company Rules Internal Regulation
Page 47 and 48: 5 Management >> 5.1 Characteristics
Page 49 and 50: Policy of rewarding the members of
Page 51 and 52: 6 Group Management Support Services
Page 53: 7 Human Resources This chapter addr
Page 57 and 58: 8 Pension Fund The Group companies
Page 59 and 60: 9 Information Systems The informati
Page 61 and 62: during 2003 by means of field infor
Page 63: • The larger number of environmen
Page 66 and 67: Following the sustained rise in 200
Page 68 and 69: Relatório & Contas 67/67
Page 70 and 71: Content 1. Energy Sector 72 1.1 Ibe
Page 72 and 73: 2003 - Annual Report - EDP The Cust
Page 74 and 75: 2003 - Annual Report - EDP • In S
Page 76 and 77: 2003 - Annual Report - EDP • Co-o
Page 78 and 79: 2003 - Annual Report - EDP The CPPE
Page 80 and 81: 2003 - Annual Report - EDP • Riba
Page 82 and 83: 2003 - Annual Report - EDP The Sopo
Page 84 and 85: 2003 - Annual Report - EDP More dyn
Page 86 and 87: 2003 - Annual Report - EDP Technica
Page 88 and 89: 2003 - Annual Report - EDP c) produ
Page 90 and 91: 2003 - Annual Report - EDP The foll
Page 92 and 93: 2003 - Annual Report - EDP In elect
Page 94 and 95: 2003 - Annual Report - EDP desired
Page 96 and 97: 2003 - Annual Report - EDP >> 1.3.3
Page 98 and 99: 2003 - Annual Report - EDP • Band
Page 100 and 101: 2003 - Annual Report - EDP Enertrad
Page 102 and 103: 2003 - Annual Report - EDP Of the v
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2003 - Annual Report - EDP Direct a
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2003 - Annual Report - EDP • To c
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2003 - Annual Report - EDP • The
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FINANCIAL STATEMENTS - SUMMARY EDP
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EDP - Electricidade de Portugal, S.
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PROPOSAL FOR THE APPROPRIATION OF N
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ACKNOWLEDGEMENTS The Board of Direc
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