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business plan for 2004 - EDP

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Energy Balance<br />

Consumption based on to emission (energy emitted to the<br />

transport network) grew by 5.9% in 2003 compared with<br />

2002, a growth significantly higher than the figure of 1.6%<br />

in 2002.<br />

Due to the considerable rainfall during the year (a<br />

hydroelectric coefficient of 1.33 in 2003 compared to 0.76<br />

in 2002), hydroelectric generation was more than twice<br />

that in 2002, with a corresponding decrease in thermal<br />

generation. The Ribatejo thermoelectric power station<br />

came on stream in 2003, with a contribution of 203 GWh<br />

to total generation.<br />

Energy Balance<br />

Generation GWh<br />

2003 2002 Var. %<br />

Hydroelectric Coefficient 1.33 0.76 0.57<br />

<strong>EDP</strong> Group Power Stations<br />

Hydroelectric emission SEP 13 964 6 764 106.4%<br />

Thermoelectric emission SEP 12 619 17 437 (27.6%)<br />

Hydroelectric emission SENV 705 497 41.9%<br />

Thermoelectric emission SENV 203 0 -<br />

Mini-hydroelectric emission PRE 196 75 161.5%<br />

Windfarm emission PRE 128 113 13.8%<br />

Biomass emission PRE 38 37 2.2%<br />

Cogeneration emission PRE 679 590 15.1%<br />

Net Generation of the <strong>EDP</strong> Group 28 532 25 513 11.8%<br />

Direct sales to Industrial<br />

Customers (532) (449) (18.6%)<br />

Emission to the network (<strong>EDP</strong> Group) 28 000 25 064 11.7%<br />

Other SEP Producers SEP 9 572 11 920 (19.7%)<br />

Self-producers SEI 3 184 2 461 29.4%<br />

Importer / (Exporter) balance 2 793 1 899 47.1%<br />

Hydroelectric Pumping (485) (670) 27.6%<br />

Consumption based on to emission 43 064 40 674 5.9%<br />

Synchronous Compensation (31) (37) 17.5%<br />

Consumed by Production itself<br />

Consumption of the Transport<br />

(3) (3) -<br />

Network (10) (9) (11.1%)<br />

Losses (813) (684) (18.9%)<br />

Energy delivered to Distribution 42 207 39 941 5.7%<br />

2003 - Annual Report - <strong>EDP</strong><br />

>> 1.1.3 Binding Distribution and Supply Business<br />

Distribution Business<br />

The overall volume of energy distributed in 2003 grew by<br />

more than 5%. This growth was driven by the good<br />

weather conditions, since, according to REN, excluding<br />

this effect and the effect of the number of working days,<br />

the increase would have been lower by 1.6%. Attention is<br />

also drawn to the sharp growth of supplies in very high<br />

tension, mainly the result of changes to the manufacturing<br />

process of one of the customers. On the other hand, there<br />

was a sharp increase in the reception of energy from<br />

Special Regime Producers, which, in the case of<br />

cogeneration, was mainly the result of the large number of<br />

cogenerators opting to sell to the SEP the whole of the<br />

energy generated at their <strong>plan</strong>ts in the wake of Order-in-<br />

Council 399/2002. This effect caused an increase of about<br />

1% of the consumptions fed by the <strong>EDP</strong> Distribuição<br />

network, to the detriment of own-consumption.<br />

Following the liberalisation process there has been<br />

considerable growth of the number of customers<br />

subscribing to the SENV. Consequently, electricity sales to<br />

SEP customers declined by about 3%.<br />

Telemetering equipment to be installed at all medium<br />

voltage customers was acquired through an international<br />

procurement process <strong>for</strong> tenders. The campaign to<br />

systematically install this equipment, in compliance with<br />

the order issued by ERSE, began in May 2003.<br />

<strong>EDP</strong> Distribuição continued to implement the Geo<strong>EDP</strong><br />

Programme directed at the management of spatial<br />

in<strong>for</strong>mation and systems integration.<br />

Binding Supply Business<br />

The liberalisation of the energy market determined the<br />

necessary adaptation to the new reality. <strong>EDP</strong> Distribuição<br />

there<strong>for</strong>e made significant investments in improving the<br />

quality of the commercial service and of its relations with<br />

customers, thus promoting its image and the degree of<br />

satisfaction of its <strong>business</strong> partners.<br />

The spirit of openness in contacts with the National<br />

Association of Portuguese Municipalities and the capacity<br />

demonstrated in responding to questions posed by local<br />

authorities, both of an institutional nature and arising<br />

from the concession contracts, allowed the renovation of<br />

95% of these contracts by the end of 2003.<br />

In<strong>for</strong>mation to be provided to customers was also subject<br />

to special care, and invoices now contain regular, ongoing<br />

in<strong>for</strong>mation and/or promotional messages, related<br />

particularly to available means of payment and the<br />

changes made to invoices in the wake of the full<br />

implementation of the new commercial system. This<br />

called <strong>for</strong> a major investment to allow <strong>EDP</strong> to prepare <strong>for</strong><br />

the <strong>for</strong>eseeable changes that will take place in the energy<br />

market.

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