Conventional Systems Technical Manual - Alcad

ELECTRONIC DOOR ENTRY INSTALLATIONS WITHCONCIERGE UNIT. ELECTRONIC CALL.CONVENTIONAL 4+N SYSTEMDisconnect the concierge system before testing the installation. By doing so, you will be able to determine whether the problem islocated in the installation of the concierge system or in some other part of the installation. If, with the concierge unit disconnected,the system still does not function properly, see the section “ELECTRONIC DOOR ENTRY INSTALLATIONS. ELECTRONIC CALL”, onpage 289.STANDARD INSTALLATION IN BUILDING. WITH CONCIERGE UNITNothing works.Check the mains voltage in the power supply. Check that thevoltage between V~, of the power supply is 12 ± 10% Vac.Check wether there is a short circuit and fix it. Disconnect thepower supply for 1 minute and then connect it up again.If it still doesn't work, disconnect all the power supplyV~, terminals, and check that the voltage between V~, is12 ± 10% Vac, if it is not, then there may be something wrongwith the power supply.Check the CC1 connector connection in the concierge telephone.Check that the voltage between 13,2 in the audio conciergeis 9 ±10% Vdc. Check the CC2 connector connection inthe concierge. If you cannot find the fault, there may be somethingwrong with the concierge telephone.The concierge does not work.Check the CC2 connector connection in the concierge telephone(red wire at the top, terminal side; grey wire at the bottom,switch side). Check connections 13,14 from the conciergeaudio unit to the audio concierge and the entrance panels.Check that the voltage between 13,2 with the key in the ONposition is 9 ±10% Vdc. If you cannot find the fault there may besomething wrong with the concierge audio unit.The card holders don't light up.Check that the voltage between V~, of the power supply is12 ± 10% Vac.Check that the voltage between 9,10 in the audiounit, with the lighting push button activated, is 12 ± 10%Vac.Check wether the lamp has burnt out.The lighting push button pilot does not light up.Check that the voltage between the V~, of the audio unit is12 ± 10% Vac. If the voltage is correct, there may be somethingwrong with the audio unit.There is no ringing tone when you make a call fromthe telephones.Check connections 1,2 from the concierge telephone to thetelephones. Check that the voltage between 1,2 in the audio concierge,without pressing the electric lock button is 5 Vdc. Checkconnections 13,14 on the concierge telephone with the conciergepanel. Check that the voltage between 13,2 is 9 ±10% Vdc.Check that the concierge telephone has been hung up. If youcannot find the fault, there may be something wrong with the conciergeaudio unit.When you call from one of the telephones, it doesnot ring.Check connections 1,2 from the telephone in the dwelling tothe concierge telephone. Check that the voltage between 1,2on the audio concierge, without pressing the electric lock buttonon the phone in the dwelling, is 5 ±10% Vdc. Check thatthe concierge telephone is hung up. If you cannot find the fault,there may be something wrong with the telephone in the dwelling.A call made from the entrance panel does not ringat concierge.Check connections 13,14 from the concierge telephone tothe entrance panel. Check that the voltage between 13,2 is 9±10% Vdc. Check the connection between 7 on the audio unitand the push buttons on the entrance panel. Check that the voltagebetween 7,2 on the audio unit in the entrance panel is14.5 ±10% Vdc, without pressing the push button. If you cannotfind the fault there may be something wrong with the audioconcierge or the entrance panel audio unit.A call made from concierge does not ring on anytelephone.Check that the voltage between 7,2 on the audio unit,without pressing the push button, is 14.5 ±10% Vdc. Check theconnection between 7 on the audio unit and the push buttons.Check connections 13,14 on the concierge audio unit. Checkthat the voltage between 13,2 is 9 ±10% Vdc. If you cannotfind the fault, there may be something wrong with the conciergeaudio unit.A call made from concierge does not ring on oneof the phones.Check that the telephone has been hung up. Check connections5,2 from the telephone in the dwelling to the conciergetelephone. Check the push button connection on the conciergepanel. If you cannot find the fault, there may be somethingwrong with the telephone or the panel push button.You cannot hear any of the telephones.Check connections 3,2 between the audio unit and the conciergetelephone. Check connections 3,2 from the conciergetelephone to the telephones. Check the volume control on theconcierge audio unit. Check the CC2 connector connection onthe concierge telephone. Check the voltage between terminals3,2 on the concierge telephone. If you cannot find the fault,there may be something wrong with the audio concierge orconcierge audio unit.291