[PDF] Community Development Toolkit - CommDev

Indicator Development19DescriptionEffective reporting, monitoring andevaluation depend on the identificationof effective performance indicators.Effective performance measurement needsto use appropriate units for measuringchange; to be able to distinguish betweeninputs, outputs and outcomes; to measureeffectiveness and efficiency; and to assessboth qualitative and quantitativedimensions of change.Anglo American’s Socio-EconomicAssessment Toolbox (SEAT) providesexcellent guidance on the development ofmanagement and monitoring measures.Steps 4 and 5 of this tool draw heavily onthe approach outlined in SEAT tool 6A:Developing a Social Management Plan. 49InputsInput indicators measure inputs such asmoney, time, etc. contributed to developmentactivities and/or processes conducted,number of meetings held, number ofstudies conducted, etc. They are importantin managing resources and ensuringaccountability of development facilitators.They do not, however, tell us anything abouthow successful, or otherwise, developmentactivity has been.OutputsOutput indicators measure the direct resultsof community development projects, forexample numbers of children vaccinated,numbers of people trained in agriculturalmethods, school completion rates, etc.OutcomesOutcome indicators measure longer-termchanges that are the desired return oninvestment in the project, for examplemeasurable change in the community’squality of life, health or economicwell-being. They are the best measure ofhow successful, or otherwise, developmentactivity has been.MONITORING AND EVALUATION TOOLS49 www.angloamerican.com/seatCommunity Development Toolkit191