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19Indicator DevelopmentcontinuedMONITORING AND EVALUATION TOOLSSTEP 4Evaluate the feasibility of the output and/oroutcome expected. In order to evaluate thefeasibility of each recommended indicator,the following should be considered:• strategic socio-economic managementor development objectives, and howpotential indicators will contributeto these• whether the recommended indicator willbe effective• whether the resources and skills areavailable within the company or amonglocal partners to measure the indicator• the approximate cost and time requiredto measure the indicator.See Figure 10.Figure 10: Ideal criteria for indicators (adapted from Anglo American’s SEAT)InformativeEasily understoodRelevantIndicatorsSimple to reportMeasurableWidely recognizedUseful194 Community Development Toolkit
Indicator Development19continuedTable 22: Example of a monitoring tableMonitoring of apprenticeships, training and skills developmentInputApprenticeshipsand trainingcoursesOutput expected(indicator)Twentyapprentices andtrainees starting,graduating andfindingcontinuousemployment withthe companyActual results(indicator)Twentyapprentices andtraineescompleted thecourse thoughonly 15 foundcontinuousemployment withthe companyDifferenceFiveObservations(action to betaken)More supportneeds to beprovided forindividuals tomanage thetransition fromapprenticeships/trainings tocontinuousemploymentMONITORING AND EVALUATION TOOLSTable 22 provides an example of howmonitoring might be undertaken for aninvestment in apprenticeships and trainingcourses. The selected indicators can beclassified according to the SMART system.The input is the apprenticeships andcourses themselves, although this couldalso be noted as the cost of the courses,for example US$5,000, which would be moreSimple. The expected output is Measurable –there was a target of 20 apprentices andtrainees starting, graduating and findingcontinuous employment with the company.The target was Accessible, although notquite reached. The indicators are certainlyRelevant, as numbers of graduates findingcontinuous employment is exactly whatthe program was designed for. Finally, themonitoring indicators are Timely, as thecourses were run for a fixed periodof time.STEP 5Engage with stakeholders to monitor andreport on the effectiveness of thecommunity programs using the indicators.Monitoring should be carried out throughengaging openly with stakeholders,allowing for feedback on performance andinformal inspections of the programs.Involving external parties in monitoringactivities will also provide useful feedbackfor improving performance.Community Development Toolkit195
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A set of 20 revised andupdated tool
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PrefaceBackground to the projectTar
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IntroductioncontinuedINTRODUCTIONTh
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IntroductioncontinuedINTRODUCTIONTa
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➜Table 2: Community development t
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MINING AND COMMUNITYDEVELOPMENTGoal
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Mining and community developmentThe
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Mining and community developmentcon
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The tools provide practicalguidance
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Community development toolsUsing th
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CASE STUDYEarly participatory plann
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Community development toolscontinue
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The central set of activitiesthat u
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Relationships toolsTOOL 1TOOL 2TOOL
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Stakeholder Identification1Descript
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Stakeholder Identification1continue
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Stakeholder Identification1continue
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CASE STUDY continuedStakeholder map
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Stakeholder Analysis2DescriptionOnc
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Stakeholder Analysis2continuedTable
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Consultation Matrix3DescriptionTher
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Consultation Matrix3continuedSTEP 1
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CASE STUDYPre-operational implement
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Partnership Assessment4DescriptionT
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Partnership Assessment4continuedPur
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Etc.VocationaleducationChildmalnutr
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Partnership Assessment4continuedSTE
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CASE STUDY continuedStrengthening c
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Grievance Mechanism 275DescriptionA
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Grievance Mechanism5continuedIn add
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Grievance Mechanism5continuedSTEP 5
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CASE STUDYSetting up an independent
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Planning tools are used forplanning
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Planning toolsTOOL 6Strategic Plann
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Strategic Planning6FrameworkDescrip
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Strategic Planning Framework6contin
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Community Mapping7DescriptionA comm
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Community Mapping7continuedFigure 6
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Institutional Analysis8DescriptionI
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Institutional Analysis8continuedFig
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Development Opportunity9RankingDesc
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Development Opportunity Ranking9con
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Table 11: Participatory assessment
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Development Opportunity Ranking9con
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Financial Valuation Tool10Sustainab
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Not applicable/do not know➜Table
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Not applicable/do not know➜Table
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Financial Valuation Tool10Sustainab
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Best practice• Negotiations with
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Table 14: Sustainability Program Qu
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CASE STUDY continuedFinancial Valua
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These tools help people tounderstan
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Assessment toolsTOOL 11Social Basel
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Social Baseline Study11DescriptionT
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Social Baseline Study11continuedWhe
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CASE STUDYExample of a social basel
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Social Impact and12Opportunities As
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CASE STUDYContributing to community
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Page 145 and 146: Competencies Assessment13Descriptio
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Page 149 and 150: An example for a person or organiza
Page 151 and 152: Methods and approaches formitigatin
Page 153 and 154: Management toolsTOOL 14TOOL 15TOOL
Page 155 and 156: Community Development14AgreementsDe
Page 157 and 158: Community Development Agreements14c
Page 159 and 160: Community Development Agreements14c
Page 161 and 162: Management Systems15DescriptionInte
Page 163 and 164: CASE STUDYIncorporating impact asse
Page 165 and 166: Community Action Plans16Description
Page 167 and 168: Community Action Plans16continuedHo
Page 169 and 170: CAPs from adjoining communities may
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Page 173 and 174: Local Economic Investment17Descript
Page 175 and 176: Local Economic Investment17continue
Page 177 and 178: CASE STUDY continuedAssisting growt
Page 179 and 180: Resettlement Planning18DescriptionT
Page 181 and 182: Resettlement Planning18continuedThe
Page 183 and 184: CASE STUDY continuedManaging the im
Page 185 and 186: How to monitor and evaluatecommunit
Page 187 and 188: Monitoring and evaluation toolsTOOL
Page 189 and 190: Monitoring and evaluation toolscont
Page 191 and 192: Indicator Development19DescriptionE
Page 193: Indicator Development19continuedSTE
Page 197 and 198: Goal Attainment Scaling20Descriptio
Page 199 and 200: Goal Attainment Scaling20continuedT
Page 201 and 202: GLOSSARY AND REFERENCES
Page 203 and 204: GlossaryAArbitration A process in w
Page 205 and 206: GlossarycontinuedGGender The social
Page 207 and 208: GlossarycontinuedParticipatory Rura
Page 209 and 210: GlossarycontinuedStrategic planning
Page 211 and 212: Referenced sourcesGeneral reading -
Page 213 and 214: Referenced sourcescontinuedWorld Ba
Page 215 and 216: Referenced sourcescontinuedICMM. 20
Page 217 and 218: Referenced sourcescontinuedVarious
Page 219 and 220: Referenced sourcescontinuedStakehol
Page 221 and 222: DisclaimerThis publication contains
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