[PDF] Community Development Toolkit - CommDev

19Indicator DevelopmentcontinuedMONITORING AND EVALUATION TOOLSPurposeTo develop a set of objectively verifiableindicators to measure performance ofcommunity development programs.When to use this toolFrequent monitoring can enable programsto be reoriented if they are not succeedingat first. So, as often as possible, at leastonce a year, or whenever circumstanceschange. As with GAS (tool 20), appropriateperformance indicators are important partsof a post-closure monitoring program aswell as useful during operation of the mine.How to use this toolSimilar to the GAS tool (tool 20),development of program indicators is bestdone as a group exercise involvingcommunity members. Performancemeasurement should be based on objectivelyverifiable indicators, to ensure thatmeasurements of change by one group areaccountable to all stakeholders as well asbeing repeatable by other groups if needed.The important point is that there must besome objective means of verifying results,for example test results for students, ornumbers of trainees completing a course.STEP 1Gather together a group of people from thecommunity and the company with knowledgeof and interest in the programs you want todevelop indicators for. In addition tobeneficiaries from the program, this shouldinclude staff with insight about how theprojects fit into the broader socio-economicobjectives of the operation. Involving stafffrom a number of departments will increasebuy-in for the indicators selected to monitorthe progress of the community projects.STEP 2Brainstorm ideas for indicators, focusing onmeans of verification.192 Community Development Toolkit