A. Ziółkowski, K.ZiółkowskiThe experiences of the authors show that most of the problems in today's work ofproject managers provide LOCATE and ACCUMULATION OF KNOWLEDGE processes.Although the process of SHARING KNOWLEDGE, especially in case of contactwith the customer can be crucial for the project. Hence, it was decided to look atthe issue of knowledge management and design experience from the perspective of twoclassic approaches to project management - PMBoK and PRINCE2. Methodologieswere selected not only because of their great popularity, but mainly due to the fact thatthey are management connected approaches, so they are adapted to any project, withoutgoing into the technical details (or productive). Of course, knowledge managementprocesses and experiences are also highlighted in the purely productive approaches(like SCRUM), however, they have not so clearly formalized approach as the two mentioned.3. Knowledge Management by PMBoKPMBoK (Project Management Body of Knowledge) is a collection of good practicesof project management, not just IT(PMI, 2008). However, recent years have shownthat the approach PMBoK project management has become very popular just in the ITindustry.PMBoK as a methodology treats the project as a set of activities involvingknowledge, skills, tools and techniques to achieve the objectives of the project stakeholders.Thus clear that the knowledge of project management is one of the key elementscontributing to the success of the project.On the other hand, the same recommendations of PMBoK are aggregated within theso-called. areas of knowledge. Each of these areas is amenable to the project managerand should be constantly monitored. There are included i.e. project integration management,scope management, time, cost, quality, human or risk to these main areas ofPMBOK.In each of these areas there can be seen a typical knowledge management processesassociated with the identification of sources of knowledge and providing knowledgeprocessing mechanisms of the area, which use tools and techniques.In fact, PMBoK does not define experience management as one of the key areas,but aspects of management knowledge and experience are evident in all areas, whichincludes the PMBoK.4. Management experience by PRINCE2PRINCE2 is a methodology of a similar nature to PMBoK and it contains goodmanagement practices related to the management of projects(PRINCE2, 2009).PRINCE2 is one of the managerial methodologies that can be used for all types of projects.However, as PMBoK, it is now widely used in IT projects. PRINCE2 to its main,41
The role of case studiem and management experience in the education and personal development …basic principles, overarching rules includes - among others - experience managementpointing to the need to consider these experiences in managing new projects.A principle of USING THE EXPERIENCE recommends to project teams referencesof actual knowledge to knowledge from previous projects. The project managershould search for, save and use the experience during the project cycle.Learning processes based on experience by PRINCE2 run in all stages of projectmanagement, i.e. from preparation to launch the project through implementation stagesand ending on the closing process.PRINCE2 recommends at the beginning of the project to review the previous similarprojects in order to see whether the previously accumulated experience can be usedin the current project. During the project, the own experience should be included in allreports and surveys. The purpose of such action is to seek improvements to the currentimplementation. During the closing the project experience should be codified, recordedand stored for future projects. In addition, it should be emphasized that the PRINCE2recommends the use of a log of experience as a collection of all the knowledge usedduring the project.This review was aimed to show that aspects of knowledge and experience managementare present in IT projects at every step. These processes apply to both work withall project stakeholders, as well as between the manager and the team. On the otherhand the recommendations contained in project management methodologies also formallyrelate to the management experience and knowledge. So there are two questions:can you learn how to use the experience? Can project managers educations draw attentionto aspects of the use of the experience?There is no doubt that the management experience and knowledge is a very importantarea for each project. However, if the powers of managers can be developedprecisely in this area? Typical managers training can rely on the experiences of otherprojects through the analysis of case studies. However, it should be stressed that experiencesincluded in typical case studies often are connected with a row of simplifications.Hence, managers training allowing to strengthen their competence in the use ofthe experience and knowledge management based on typical case studies are not fullyeffective. The rest of the chapter proposes the use of project management tools and adedicated module containing a record of experience that can assist project managers inlearning based on experience.5. Learning based on experienceEarlier analysis aimed to indicate how important for project management is theskillful use of knowledge and experience. It should be noted that from the point ofview of the manager of the project knowledge and experience management is a twowayaction.42
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J. Czerna-Grygielate an organizatio
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J. Czerna-GrygielMillward Brown SMG
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J. Czerna-GrygielEducation continui
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J. Czerna-GrygielResearch conducted
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H. KrukOther principles connected w
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H. Kruk2014/2015 while some for pre
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H. Krukin programmes in economics f
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S.BadowskaWith this approach, resea
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4. Results and discussionS.Badowska
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S.Badowskaown professional interest
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S.BadowskaAn academics’ propensit
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S.Badowska13. Kruss G. (2012). Reco
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