Evaluating User Experience in Games: Concepts and Methods - Lirmm

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About the Authors xxi publishers, Electronic Arts, Heavy Iron, Relic, Disney Interactive, LucasArts, Sega, Creative Assembly, and many more. She has worked both on consumer and serious games. Ms. Desurvire has pioneered research on alternative methodologies for evaluating the usability of user interfaces. A summary of her research work is published in “Usability Inspection Methods” (John Wiley & Sons, edited by J. Nielsen and R. Mack) and in an upcoming book “Evaluating User Experience in Games: Concepts and Methods”. Her research has appeared in journals and conferences, such as the HCI, INTERACT, and CHI. Her current research involves developing principles for helping game developers design better access in their game designs for newer gamers. Arjan Geven studied Technology and Society at the Eindhoven University of Technology (The Netherlands), with specialization in Human–Technology Interaction. He gained international experience in usability and research methods at the University of Linköping (LIU, Sweden). He participated in various national and European research projects and is author of various publications on usability and user experience. At CURE, he deals with issues on user experience research methodology in the context of entertainment and innovation. Michael Haller is a professor at the Department of Digital Media of the Upper Austria University of Applied Sciences (Hagenberg, Austria), head of the Media Interaction Lab (www.mi-lab.org), head of the Austrian Research Center NiCE, and is responsible for computer graphics, human–computer interaction, and augmented reality. His core areas of expertise are visualization and interaction. He received Dipl.-Ing. (1997), Dr. techn. (2001), and Habilitation (2007) degrees from Johannes Kepler University of Linz, Austria. He is active in several research areas, including interactive computer graphics, augmented and virtual reality, and human–computer interfaces. His current focus is on innovative interaction techniques and interfaces for next generation working environments. Currently, he leads a team of over 10 researchers and students. In 2004, he received the Erwin Schrödinger fellowship award presented by the Austrian Science Fund for his visit at the Human Interaction Technology Laboratory (HITLabNZ), University of Canterbury (New Zealand), and the Integrated Media Systems Center (IMSC), University of Southern California (USA). The research output includes 13 journal papers and book chapters and has been presented already in high-quality academic conferences and several demonstrations, including ACM SIGGRAPH, Eurographics, Disney’s New Technology Forum, and Ars Electronica Festival. In 2006, he was also invited to exhibit his work for 5 years at the Singapore Science Center. In 2007, Haller taught the ACM SIGGRAPH course “Interaction Tomorrow.” Since 2008, Haller is head of the Austrian Research Studio NiCE, designing natural user interfaces for collaborative environments. Jukka Häkkinen received his Ph.D. degree in experimental psychology from the Department of Psychology, University of Helsinki, Finland. Later he worked as a principal researcher in Nokia Research Center, Helsinki. Currently, he is working as
xxii About the Authors a post-doctoral researcher at a Department of Media Technology, Aalto University in Espoo, Finland. His research has focused on the ergonomics and experiential aspects of emerging display technologies, like head-mounted, stereoscopic, and paper-like displays. He has also investigated image quality with mobile video and mobile camera technologies. Currently, he is investigating the subjective image quality in stereoscopic movies. Wolfgang Hochleitner received his master’s degree from the Upper Austria University of Applied Sciences, Hagenberg. His major in the program Digital Media were computer games; his thesis dealt with the performance of computer games in the programing language Java. Wolfgang also has practical experience in the field of mobile game development, acquired during an internship at an Infineon subsidiary. Wolfgang is currently working as an assistant lecturer at the Media Technology and Design program at the Upper Austria University of Applied Sciences, with a focus on technical subjects. He is also actively involved in the computer games education. Bart Van Iersel is a bachelor student in Innovation Sciences at Eindhoven University of Technology. His bachelor thesis focuses on long-term postgame experiences in heavy MMORPG players. Wijnand IJsselsteijn is an associate professor at the Human–Technology Interaction group of Eindhoven University of Technology. He has a background in psychology and artificial intelligence, with an MSc in Cognitive Neuropsychology from Utrecht University, and a Ph.D. in Media Psychology/HCI from Eindhoven University of Technology on the topic of telepresence. His current research interests include social digital media, immersive media technology, and digital gaming. His focus is on conceptualizing and measuring human experiences in relation to these advanced media. Wijnand is significantly involved in various commercial, nationally funded, and EU-funded projects. He is associate director of the Media, Interface, and Network Design labs (http://www.mindlab.org/cgi-bin/default.pl), and co-director of the Game Experience Lab (http://www.gamexplab.nl). He has published over 100 journal and conference papers and co-edited four books. Katherine Isbister is an associate professor of both Digital Media and Computer Science at the Polytechnic Institute of New York University. She is director of the Social Game Lab at NYU-Poly, an investigator in the NYU Games for Learning Institute, and an advisory committee member of the NYU Game Center. She also maintains an affiliation with the IT University of Copenhagen’s Center for Computer Games Research. Isbister received her Ph.D. from Stanford University, with a focus on applying human social behavior to the design of digital characters. Since then she has worked in both industry and research venues to create and evaluate interfaces that enhance the player (or user) experience using social and emotional qualities. Current research interests include emotion and gesture in games, supple interactions, design of game characters, and game usability.
Page 2 and 3: Human-Computer Interaction Series E
Page 4 and 5: Regina Bernhaupt Editor Evaluating
Page 6: For Philippe
Page 9 and 10: viii Foreword Chapter 3, Presence I
Page 11 and 12: x Foreword personality which evolve
Page 14 and 15: Contents Part I Introduction to Eva
Page 16 and 17: Contributors Regina Bernhaupt IRIT,
Page 18: Contributors xvii Manfred Tscheligi
Page 21: xx About the Authors Emily Brown is
Page 25 and 26: xxiv About the Authors Christina Ko
Page 27 and 28: xxvi About the Authors MIT Media La
Page 29: xxviii About the Authors Theft Auto
Page 33 and 34: Chapter 1 User Experience Evaluatio
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Page 37: 1 User Experience Evaluation in Ent
Page 41 and 42: Chapter 2 Enabling Social Play: A F
Page 43 and 44: 2 Enabling Social Play 13 It is als
Page 45 and 46: 2 Enabling Social Play 15 observati
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Chapter 4 Assessing the Core Elemen
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82 E. Brown from the code. This is
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Chapter 6 Investigating Experiences
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Chapter 8 User Experience Design fo
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150 K. Poels et al. in games. This
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Chapter 10 Evaluating User Experien
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Chapter 11 Evaluating Exertion Game
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Chapter 13 Using Heuristics to Eval
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Index A Advanced interaction games,
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