Evaluating User Experience in Games: Concepts and Methods - Lirmm

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About the Authors xxiii Isbister has written two books: Better Game Characters by Design and Game Usability. Better Game Characters was nominated for a Game Developer Magazine Frontline Award. Isbister serves on the advisory board of the IGDA Games Education Special Interest Group, and on the editorial board of the International Journal of Human Computer Studies. In 1999, she was selected as one of MIT Technology Review’s TR100 Young Innovators, most likely to shape the future of technology. Jyrki Kaistinen, M.A. (Psych.), has been studying several human factors and ergonomics areas for last 20 years. He has done numerous projects for public sector and private companies concerning traffic safety, computer-supported collaborative work, user interfaces, organizational development, workplace design, and software development for laboratory work. Currently, he is working as a researcher and teacher in the Psychology of Evolving Media and Technology group, in the Department of Psychology, University of Helsinki, Finland. Aidan Kehoe works at Logitech Inc. He has worked on product and middleware development for peripherals on a variety of systems, including PC, Sony, and Nintendo platforms. He is co-inventor of a number of patents relating to game controllers. He received his Ph.D. from University College Cork for work in the area of speech interfaces. Jurek Kirakowski’s specialty is quantitative measurement in Human–Computer Interaction and he has contributed numerous books, articles, and workshops to this theme. His major research goal has been to show and indeed prove how the quality of use of information technology products can, and should be, quantitatively measured in an objective manner. Dr. Kirakowski and his group have contributed the Software Usability Measurement Inventory (SUMI) and the Website Analysis and Measurement Inventory (WAMMI) questionnaires, which are by now “de facto” standards in their respective areas. His personal home page is found at http://www.ucc.ie/hfrg/jk. Yvonne de Kort is assistant professor in environmental psychology and co-director of the Game Experience Lab at Eindhoven University of Technology. She received her Ph.D. in 1999 and since then she has been working in the Human–Technology Interaction Group. She specializes in the interaction between humans and their socio-physical environment. Yvonne’s current research focuses on two domains. The first comprises spaces, technology, and social interaction (e.g., situated social interaction in and around digital games, locatedness in mediated social interaction). The second lies at the intersection of spaces, technology, and health (restorative effects of mediated environments, effects of lighting on people’s health, mood, and mental restoration). Her research has also covered topics in persuasive technology and norm activation. Yvonne is involved in several European projects under the sixth and seventh framework. She supervises Ph.D. students and postdocs, has published over 70 papers, has co-organized scientific workshops and conferences, and reviews for various journals and conferences. Website: http://www.yvonnedekort.nl.
xxiv About the Authors Christina Koeffel studied Digital Media at the Upper Austria University of Applied Sciences Hagenberg with focus on interactive media. She completed a second master degree in Medialogy at Aalborg University Copenhagen, where she concentrated her studies on international usability and usability issues in virtual reality. Christina has authored several publications in connection to general usability, games and social networks. At CURE, Christina deals with usability issues in advanced user interfaces and usability tools. Her personal emphasis is on usability in connection with new interaction paradigms such as computer games. Michael Lankes is working at the Department of Digital Media of the Upper Austria, University of Applied Sciences (Hagenberg, Austria), focusing on the topics game art and game design. He earned a Ph.D. in communication studies (focus: Human–Computer Interaction) from the University of Salzburg. Within his doctoral thesis “Artificial Faces in Context – Introducing the Interaction Paradigm to Investigate Facial Expressions Performed by Embodied Conversational Agents,” an experimental setting to observe and measure the perception of facial expression performed by embodied conversational agents (ECAs) is proposed. Michael Lankes also holds a master’s degree in Multimedia Art from the University of Applied Sciences, Salzburg. Apart from various research activities, he earned experience as a freelance 3D artist and as an illustrator. Furthermore, Michael Lankes was involved in various projects at the ICT&S Center Salzburg (research fellow), the Ars Electronica Futurelab in Linz (researcher in virtual environments), and the Sony DVDCE (interface designer). Jakob Franz Leitner is a Ph.D. candidate at the Media Interaction Lab of the Upper Austria University of Applied Sciences, Austria. His research interests include tabletop interfaces, real-time computer graphics, and nontraditional interfaces with a special focus on next-generation gaming. Leitner received an MSc. in engineering from the Upper Austria University of Applied Sciences, Austria. Philippe Lemay, Ph.D., received his Master Diploma in Cognitive Science from the prestigious École Polytechnique of Paris and his Ph.D. in Psychology from the University of Lausanne. During his 10-year stay in Europe, he also worked at TEChnologies de Formation et d’Apprentissage (TECFA) at the University of Geneva, a reference center for distance teaching and learning environments. He was a university professor for more than 6 years at University of Montreal and is recognized as the main responsible for the creation and the management of the first university graduate studies program specialized in game design in Canada. Throughout his courses, workshops, and seminars, students have benefited from his expertise in contemporary topics such as experiences, interactions, emotions, learning, and other relevant psychological aspects exhibited in various interactive systems. His research activities focus on key themes such as: experience and experience design paradigm, and more specifically optimal experiences, the cornerstone of the conceptual and pragmatic approach he puts forward; the bidirectional relationships existing between games and learning, or how to make learning environments more
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Page 4 and 5: Regina Bernhaupt Editor Evaluating
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Page 9 and 10: viii Foreword Chapter 3, Presence I
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Page 14 and 15: Contents Part I Introduction to Eva
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Chapter 6 Investigating Experiences
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Index A Advanced interaction games,
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