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6 TroubleshootingThis section provides solutions to the problems you may encounter with the printer. Readsymptom, cause, and remedy if the results are not what you expected.If you cannot solve the problem even after performing the remedy described in this chapter,contact our Customer Support Center or your dealer.6.1 Clearing Paper JamsIf a paper jam occurs, refer to the illustration below to select the appropriate correctiveaction and clear the paper jam immediately.WARNING• If you need to pull out a tray to remove paper jam, contact your local Fuji Xeroxrepresentative. Do not pull out a tray, otherwise it may cause injuries.CAUTION• Do not attempt to remove a paper jammed deeply inside the product, particularly a paperwrapped around a fuser or a heat roller. Otherwise, it may cause injuries or burns.Switch off the product promptly and contact your local Fuji Xerox representative."Paper Jams at the DuplexUnit" (P. 107)"Paper Jams in the ManualFeeder" (P. 103)"Paper Jams at the FuserUnit" (P. 106)"Paper Jams in Tray 1" (P. 105)and "Paper Jams in Tray 2(Optional 250 Sheet Feeder)" (P.Important• Be careful not to pinch your fingers when closing a cover after removing the jammed paper.Note• The labels with the following symbol provide jam clearance procedures. Use the labels as guides whenclearing paper jams.Paper clearanceinstruction symbol102 6 Troubleshooting