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Silent Auction Proce<strong>du</strong>res<br />
The silent auction will open at 6:00 pm and lots will be closed by surprise<br />
throughout the evening. Advance warning may or may not be given.<br />
Each package will contain a minimum requirement for bid increases; this<br />
increment is pre-set. Failure to comply <strong>with</strong> the minimum increase will result in<br />
the elimination of your bid.<br />
Winning bidders will receive a text of the packages they won. Approximately<br />
thirty minutes after a section closes winning bidders will have the opportunity<br />
to pay and collect their lots.<br />
Please pay and take possession of all purchased lots at the end of the evening.<br />
Any lots that are not picked up at the end of the evening could be charged for a<br />
storage and/or delivery fee.<br />
Personal checks and credit cards (American Express, Visa, Discover and<br />
MasterCard) are accepted.<br />
NO RETURNS WILL BE ACCEPTED.<br />
Payment and Pick-Up<br />
Proce<strong>du</strong>res<br />
You may pay for your Live Auction purchase(s) anytime after the auction closes. If<br />
your purchase(s) is part of the Bid Boards or Silent Auction, you will need to wait<br />
30 minutes after that section closes before paying. When you are ready to pay for<br />
and pick up your purchase(s), please follow these steps:<br />
1. Please go to Check-Out/Cashier Services located at the front of the foyer of the<br />
Dallas Ballroom.<br />
2. Present your bidder number, verify your purchase(s) and pay for them. The<br />
American Heart Association accepts checks, MasterCard, Visa, Discover or<br />
American Express.<br />
3. You will receive a receipt for your purchase.<br />
4. Take your receipt to the Pick-Up area located in the front of the foyer of<br />
the Dallas Ballroom next to Check-Out/Cashier Services. Here you will<br />
inspect your purchase, sign that you have received your purchase and take<br />
possession of your items.<br />
5. All auction items must be picked up by midnight or on April 23, <strong>2017</strong><br />
between 9:00am and 11:00 am.<br />
6. Courier service may be purchased for $250. This service may be used for all<br />
purchases made by buyers living in the Dallas-Fort Worth Metroplex. The<br />
American Heart Association assumes no responsibility for items lost or<br />
injured in the delivery process.<br />
7. All purchases in excess of $10,000 are eligible for free delivery, courtesy of<br />
Delivery Limited. This service may be used for qualifying purchases made by<br />
buyers living in the Dallas-Fort Worth Metroplex. $10,000 liability per delivery.<br />
The American Heart Association assumes no responsibility for items lost or<br />
injured in the delivery process.<br />
ALL SALES ARE FINAL.<br />
NO REFUNDS, EXCHANGES OR RETURNS.<br />
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