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QAISER AMIN

PERFECT PHRASES FOR BUSINESS, BUSINESS STRATEGIES,

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Delivering the Power<br />

Conservative or hostile needs to hear: The plan financials<br />

are so strong that no one will be willing to stand in the<br />

way of the project.<br />

Our ROI this year will be 42 percent, and the ROI next year<br />

will be 100 percent. These are better ROIs than we have<br />

ever had on a project, and in addition the project will let<br />

us bid on big projects from two new prospects, which<br />

could add 20 percent to our revenues.<br />

Creating a Strategic Advantage<br />

Creating a strategic advantage typically creates high costs and<br />

low ROI in the first year or two, but then a high ROI in years<br />

three through five.Typically you need to explain ROI over more<br />

years with a strategic advantage strategy. Again tie the advantage<br />

into customer benefits whenever possible.<br />

Higher management wants to hear: The ROI will be positive<br />

at the beginning, and very high in years three to five; fits<br />

with company overall efforts.<br />

The new ceramic firing equipment meets our long-term<br />

goal of being able to offer a unique high-end line of<br />

products for department stores. Year two we will have an<br />

ROI of 10 percent, but it will rise to 30 percent in year<br />

three and 60 percent in year five.<br />

Action-oriented needs to hear: The plan has strong<br />

financials; high chance of success; and strong support<br />

within the company.<br />

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