UNIT 2 •• TRAVEL LANGUAGE REVIEW Talking about the future We can use different language forms to talk about the future. • We use going to to talk about what we intend to do and have already decided to do. My col/eague and I are going to attend our Chairman's wedding in Seattle next month. Some airlines are going to increase fuel surcharges this week. • We use will or '/I to talk about something we have decided to do at the time of speaking. The deal's off. I'll call the travel agent to cancel the flights. • We use the present continuous to talk about a fixed arrangement. I'm travelling from Australia to Europe in September. • We use the present simple to talk about a timetable or programme. The flight/eaves Ho Chi Minh City at 11 :30 on Tuesday. It arrives in Danang at 12:40. c:) Grammar reference page 146 EI Complete each dialogue with the correct form of going to or will. 1 A Have you decided where to hold the sales conference? B Yes, we ... ..... .. book the Emory Centre in Atlanta. 2 A I can't find my passport. B OK, you look in your bag, and I . check the back seat of the car. 3 A What are you planning to do in Tokyo? B We .. ........ meet our agent to discuss next year's advertising budget. 4 A I'm afraid the flight's been cancelled. B I need to get there tonight. I .... ....... take the train. I think it leaves at nine. S A The Hertz counter is a good place to meet. B OK, I ... ........ wait for you there. Il Choose the correct tense (present continuous or present simple) to complete the sentences. 1 We stay / are staying at the Ritz for next week's conference. 2 According to the timetable, the coach deports / is deporting from Victoria at 8:00, reaches Lille at 12:30 and arrives in Paris at 13:30. 3 Excuse me, what time is the conference beginning / does the conference begin? 4 What do you do / are you doing on Tuesday afternoon? S What time is this train getting / does this train get to Osaka? 6 Next time, I travel / am travelling to Madrid by train. II In pairs, take turns to complete the sentences below. Use going to, will, the present continuous or the present simple. 1 The flight's delayed, so . .......... . 2 OK, I've decided. I. 3 Let's check the timetable. The flight ........... . 4 It's OK, I don't need a lift. I ............ . S Friday afternoon? I'll just check my diary. I ........... . 6 There are two flights to Hong Kong on Friday .. 7 It's all arranged, we 8 Next week, ... 18 scanned for Paul Jennings
UNIT 2 •• TRAVEL SKILLS Telephoning: making arrangements III )>> CD1.12, 1.13 Jennifer North, Sales Director at Madison in New Yo rk, makes two telephone calls to Cristina Verdi, a fashion buyer in london. listen and note a) the purpose of each call and b) the result.  )>> CD1.12 listen to the first call again and complete this extract. Jennifer I'm calling because I'll be in london next week and . . . . ........ . ......... . ........... ............ ' to see you. I want to tell you about our new collection. Cristina Jennifer Great. What .. .... week, I think. ............ " then? . . . . . . . . . . . . . • . . . . . ....... .... ' ? I'm fairly free next . ...... '? In the afternoon? Could .. Cristina let me look now. Let ... ........ ....... ......'. Yes, that'd be no problem at all. ..... ..... . .......... . 6 two o'clock? Is that OK? II )>> CD1.13 listen to the second call again and complete this extract. Receptionist Thank you. I'm putting you through ... Hello, I'm afraid she's engaged at the moment. .......... . ............ ............ ' or can I put you through to her voicemail? Jennifer Would you be able to take a message for me, please? I'm in a bit ofa hurry. Receptionist Yes, certainly. Jennifer The thing is, I should be meeting Ms Verdi at 2 p.m., .......... . ......... ' . My plane was delayed, and I've got to reschedule my appointments. If possible,... ..... ............ .. . ........ .. . tomorrow, ............ " in the morning. ............ . . ........ .. .. . ............ ' here al the hotel, please, to confirm? Receptionist Certainly. What's the number? Jennifer II's .......... '. m Role-play these two telephone situations. 1 Student A, you are a company employee who has arranged to meet Student B, a cOlleague from one of your subsidiaries. Explain that you cannot keep the appointment and give a reason. Suggest an alternative day. 2 Student B, you are on a business trip to Singapore and need to stay an extra day. Your hotel is full. Telephone the airline office. Ta lk to the representative, Student A, to arrange a different flight and a night at another hotel. USEFUL LANGUAGE ANSWERING THE PHONE Hello, Carla Rodriguez speaking. Good morning, Tiger Ltd. MAKING CONTACT I'd like to speak to Martin Krause, please. Could I have the sales department, please? IDENTIFYING YOURSELF MAKING CLOSING CHANGING ARRANGEMENTS Good. So, I'll see you ARRANGEMENTS This is / My name's Could we meet on on the 8th. I'm afraid I can't come Karin Nordby. Monday at 11:00? Thank you. Goodbye. on Friday. I'm very Karin Nordby How/What about busy that day. Right. / OK, then. speaking. June 12th? I'm sorry, I can't make That's great, I'll see Is 9:30 convenient/ it on Tuesday. I've got you ... something on that STATING YOUR OK? morning. PURPOSE We've got an I'm calling about ... RESPONDING appointment for ten The reason I'm That's fine/OK for me. o'clock, but I'm afraid calling is ... Sorry, I can't make it something's come up. then. Could we fix another No problem. time? scanned for Paul Jennings 19
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Paperback. Pub Date :2014-01-28 Pages: 288 Language: English Publisher: HarperCollins The bible for bringing cutting-edge products to larger markets-now revised and updated with new insights into the realities of high-tech marketingIn Crossing the Chasm. Geoffrey A. Moore shows that in the Technology Adoption Life Cycle-which begins with innovators and moves to early adopters. early majority. late majority. and laggards-there is a vast chasm between the early adopters and the early majority. While early adopters are willing to sacrifice for the advantage of being first. the early majority waits until they know that the technology actually offers improvements in productivity. The challenge for innovators and marketers is to narrow this chasm and ultimately accelerate adoption across every segment. This third edition brings Moores classic work up to date with dozens of new exa...