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Market Leader Intermediate 3rd edition SB


STARTING UP EI Discuss these questions. 1 Would you like to work in the building in the photo above? Why? / Why not? 2 Which people in your organisation have their own office? Do they have their own office because of: aJ seniority; bJ a need for confidentiality; cJ the type of work they do? Il How important are the following in showing a person's status in an organisation? Give each one a score from 1 (not important) to 5 (very important). • a reserved parking space • an office with a view • a uniform • a personal business card • a company car • your name on your office door • the latest company mobile phone • an assistant • taking holidays when you like • the size of your desk • more than one seat in your office • flying business class • a company credit card • fixed working hours 36 scanned for Paul Jennings

UNIT 4 •• ORGANISATION Company structure Match the words and phrases (1-8) to their definitions (a-h)_ 1 subsidiary a) an of Ace where people answer questions and make sales over the phone 2 factory/plant b) a building from which goods or supplies are sent to factories, shops or customers 3 call centre c) a place through which products are sold 4 service centre d) a place where faulty products are mended 5 headquarters e) a company which is at least half-owned by another company 6 distribution centre f) the main office or building of a company 7 warehouse g) a building for storing goods in large quantities 8 outlet h) a large building or group of buildings where goods are made (using machinery) III )>> CD1.21 Listen to the comments from different places in the organisation and write them down_ Then match them to the places listed in Exercise A_ 1 Stock levels have been low for two weeks now. lNarehov,e II What do the following departments do? 1 In R&D, people re,earch and develop nelN prodvct>. 1 R&D 5 Production 9 Logistics 2 Customer Services 6 Finance 10 Public Relations 3 Human Resources 7 Administration 11 IT 4 Sales and Marketing 8 Legal m Match these activities (a-k) to the correct department in Exercise C (1-11)_ Can you add any other activities to any of the departments? a) deal with complaints e) fun advertising i) keep records b) draw up contracts campaigns j) transport goods and c) carry out research f) issue press releases k) install and maintain g) operate assembly lines systems equipment d) train staff h) prepare budgets/ accounts D )>> CD1.22 Listen to three people talking about their work_ Which department do they work in? Choose from the departments in Exercise C Ii )>> (D1.23 look at these words used to describe organisations_ Underline the stressed syllable in each word_ Then listen and check your answers_ 1 bureaucratic 4 caring 7 centralised 10 conservative 2 decentralised 5 democratic 8 dynamic 11 hierarchical 3 impersonal 6 market·driven 9 profeSSional 12 progressive See the OVO-ROM a far the i-Glossary. V m Which of the words in Exercise F can describe: a) good qualities of an organisation? b) bad qualities of an organisation? scanned for Paul Jennings 37

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