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AH ANNUAL REPORT 2018

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in improved ward to board reporting of risk, incident<br />

reporting, and shared learning.<br />

Staff are well settled into the new hospital building<br />

and are becoming increasingly satisfied with their<br />

working life which is reflected in the 2017 staff survey,<br />

which shows many areas of significant improvement<br />

compared to the previous year. We have continued to<br />

employ Listening into Action as a key enabler for staff<br />

involvement in resolving local issues and making local<br />

improvements, with excellent results in many areas.<br />

We have also maintained other avenues for staff to<br />

raise any issues or areas of concern they may have<br />

through our ‘Raise it, Change it’ mechanism or through<br />

direct contact with one of our ‘Freedom To Speak Up’<br />

champions.<br />

We continue to work closely with children and families<br />

to make ongoing improvements and will place a<br />

particular focus during the coming year on further<br />

developing a culture of continuous quality improvement<br />

and on involving children and families in the co-design<br />

of improvements.<br />

3.2 SIGN UP TO SAFETY<br />

Sign up to Safety is a national patient safety campaign<br />

whose vision is for the whole NHS to become the safest<br />

healthcare system in the world, aiming to deliver harm<br />

free care for every, patient every time. The campaign<br />

was launched on 24th June 2014 with an ambition of<br />

halving avoidable harm in the NHS over a three year<br />

period and saving 6,000 lives as a result.<br />

As an organisation committed to improving patient<br />

safety, Alder Hey Children’s NHS Foundation Trust<br />

joined the Sign up to Safety campaign and developed<br />

a Trust Wide Safety Improvement Plan with specific<br />

improvement outcomes as highlighted in the previous<br />

quality report. The aim is that by March <strong>2018</strong>, against a<br />

2014/15 baseline, we will:<br />

• Achieve no never events year on year<br />

• Reduce all avoidable harm by 30%<br />

• Reduce avoidable moderate, severe harm or death by<br />

50%<br />

• Achieve a 95% patient satisfaction score<br />

In this final year of the Sign up to Safety campaign,<br />

the Trust has shown great progress against most<br />

of the extremely challenging targets declared in our<br />

Safety Improvement Plan. We are proud to be able to<br />

demonstrate improvements and contribute to saving<br />

lives over the three years of the campaign. Progress<br />

against each of the individual elements of the Sign up to<br />

Safety campaign is reflected in separate sections below<br />

as part of the Trust’s quality performance declarations.<br />

3.3 KEY PRIORITIES FOR IMPROVEMENT IN QUALITY 2017/18<br />

The key quality priorities set out for 2017/18 are summarised in the table below. The following sections describe the<br />

progress made in these areas throughout the year.<br />

Quality Domain<br />

Priority Area<br />

Aim 1 Patients will not suffer harm in our care Further embed a safety culture throughout the organisation<br />

Aim 2<br />

Aim 3<br />

Aim 4<br />

Aim 5<br />

Patients will have the best possible<br />

experience<br />

Patients will receive the most effective<br />

evidence based care<br />

Improve workforce health & wellbeing<br />

Our environment will enable us to deliver an<br />

excellent service<br />

Increase engagement of children, young people & families<br />

in improving quality and developing services<br />

Increase number of defined clinical care pathways across<br />

our clinical specialties<br />

Provide support that will enable our staff to feel valued and<br />

respected by the organisation and actively contribute to the<br />

organisation’s success<br />

Continue to improve the environment to make it work for<br />

both patients and staff<br />

Alder Hey Children’s NHS Foundation Trust 104<br />

Annual Report & Accounts 2017/18

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