AH ANNUAL REPORT 2018
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in improved ward to board reporting of risk, incident<br />
reporting, and shared learning.<br />
Staff are well settled into the new hospital building<br />
and are becoming increasingly satisfied with their<br />
working life which is reflected in the 2017 staff survey,<br />
which shows many areas of significant improvement<br />
compared to the previous year. We have continued to<br />
employ Listening into Action as a key enabler for staff<br />
involvement in resolving local issues and making local<br />
improvements, with excellent results in many areas.<br />
We have also maintained other avenues for staff to<br />
raise any issues or areas of concern they may have<br />
through our ‘Raise it, Change it’ mechanism or through<br />
direct contact with one of our ‘Freedom To Speak Up’<br />
champions.<br />
We continue to work closely with children and families<br />
to make ongoing improvements and will place a<br />
particular focus during the coming year on further<br />
developing a culture of continuous quality improvement<br />
and on involving children and families in the co-design<br />
of improvements.<br />
3.2 SIGN UP TO SAFETY<br />
Sign up to Safety is a national patient safety campaign<br />
whose vision is for the whole NHS to become the safest<br />
healthcare system in the world, aiming to deliver harm<br />
free care for every, patient every time. The campaign<br />
was launched on 24th June 2014 with an ambition of<br />
halving avoidable harm in the NHS over a three year<br />
period and saving 6,000 lives as a result.<br />
As an organisation committed to improving patient<br />
safety, Alder Hey Children’s NHS Foundation Trust<br />
joined the Sign up to Safety campaign and developed<br />
a Trust Wide Safety Improvement Plan with specific<br />
improvement outcomes as highlighted in the previous<br />
quality report. The aim is that by March <strong>2018</strong>, against a<br />
2014/15 baseline, we will:<br />
• Achieve no never events year on year<br />
• Reduce all avoidable harm by 30%<br />
• Reduce avoidable moderate, severe harm or death by<br />
50%<br />
• Achieve a 95% patient satisfaction score<br />
In this final year of the Sign up to Safety campaign,<br />
the Trust has shown great progress against most<br />
of the extremely challenging targets declared in our<br />
Safety Improvement Plan. We are proud to be able to<br />
demonstrate improvements and contribute to saving<br />
lives over the three years of the campaign. Progress<br />
against each of the individual elements of the Sign up to<br />
Safety campaign is reflected in separate sections below<br />
as part of the Trust’s quality performance declarations.<br />
3.3 KEY PRIORITIES FOR IMPROVEMENT IN QUALITY 2017/18<br />
The key quality priorities set out for 2017/18 are summarised in the table below. The following sections describe the<br />
progress made in these areas throughout the year.<br />
Quality Domain<br />
Priority Area<br />
Aim 1 Patients will not suffer harm in our care Further embed a safety culture throughout the organisation<br />
Aim 2<br />
Aim 3<br />
Aim 4<br />
Aim 5<br />
Patients will have the best possible<br />
experience<br />
Patients will receive the most effective<br />
evidence based care<br />
Improve workforce health & wellbeing<br />
Our environment will enable us to deliver an<br />
excellent service<br />
Increase engagement of children, young people & families<br />
in improving quality and developing services<br />
Increase number of defined clinical care pathways across<br />
our clinical specialties<br />
Provide support that will enable our staff to feel valued and<br />
respected by the organisation and actively contribute to the<br />
organisation’s success<br />
Continue to improve the environment to make it work for<br />
both patients and staff<br />
Alder Hey Children’s NHS Foundation Trust 104<br />
Annual Report & Accounts 2017/18