AH ANNUAL REPORT 2018

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As in 2016, we surveyed all staff in 2017, so we have been able to break down the results by department. Each department has been provided with their own survey data and are all undertaking a local ‘LiA style’ conversation with teams in order for them to identify their top areas for local improvement. In addition, Trust wide actions have been agreed and supported by the senior leadership team, aiming to address key areas identified as requiring improvement such as: • Supporting leadership and management development, with a focus on our clinical leaders • Increase focus on health and wellbeing, including specific focus on reducing sickness absence and stress awareness and management • Quality and uptake of training opportunities • Quality of appraisals These actions and associated activity will be monitored via the Trust Workforce and Organisational Development Committee of the Board. Future Priorities and Targets In addition, we remain committed to: • Continuing to engage the whole workforce in the Staff Survey to further increase the Staff Survey response rate and responses for <strong>2018</strong> • Ensuring continued engagement with staff side representatives • Encouraging local ownership for survey outcomes, especially at department level • Reviewing the local ‘Temperature Check’ mechanism, and monitor progress and trends Trust wide and locally. • Monitoring performance regularly at the Board, Workforce and Organisational Development Committee and Divisional Performance meetings. Table 1 - Summary of Performance - Results from the NHS Staff Survey 2016 and 2017 Response Rate 2016 (Previous Year) 2017 (Current Year) Trust Trust Benchmarking Group (Trust Type) Average Trust Improvement/ Deterioration Response rate 43% 54% 45% 11% Increase Top 5 Ranking Scores KF20. % of Staff Experiencing Discrimination at Work in the Last 12 Months KF23. % of Staff Experiencing Physical Violence from Staff in Last 12 Months KF26. % of Staff Experiencing Harassment, Bullying or Abuse from Staff in Last 12 Months K15. % of Staff Satisfied with the Opportunities for Flexible Working Patterns KF27. % of Staff/Colleagues Reporting Most Recent Experience of Harassment, Bullying or Abuse 2016 2017 Trust Improvement/ Deterioration Trust Trust Benchmarking Group (Trust Type) Average 7% 7% 9% No Change 1% 1% 1% No Change 24% 21% 23% Decrease (Positive) 52% 58% 54% Increase (Positive) 41% 50% 47% Increase (Positive) Alder Hey Children’s NHS Foundation Trust 56 Annual Report & Accounts 2017/18
Bottom 5 Ranking Scores KF32. Effective use of patient/ service user feedback KF19. Organisation and management interest in and action on health and wellbeing KF7. % of staff able to contribute towards improvements at work KF17. % of staff feeling unwell due to work related stress in the last 12 months KF3. % of staff agreeing their role makes a difference to patients/ service users 2016 2017 Trust Improvement/ Deterioration Trust Trust Benchmarking Group (Trust Type) Average 3.46 3.59 3.83 Increase (Positive) 3.39 3.57 3.73 Increase (Positive) 64% 68% 73% Increase (Positive) 39 39% 35% No Change 87% 89% 91% Increase (Positive) In my capacity as Accounting Officer, I confirm that the foregoing Accountability Report is a fair and balanced representation of the Trust in 2017/18. Louise Shepherd LOUISE SHEPHERD CBE Chief Executive 22nd May <strong>2018</strong> Alder Hey Children’s NHS Foundation Trust 57 Annual Report & Accounts 2017/18
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A E H E LD Y R ANNUAL REPORT & ACCO
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©2018 Alder Hey Children’s NHS F
Page 6 and 7: A MESSAGE FROM OUR CHAIR AND CHIEF
Page 8 and 9: PERFORMANCE REPORT OVERVIEW The fol
Page 10 and 11: Teenage Cancer Trust Honorary Patro
Page 12 and 13: OUR CQC RATINGS The Trust’s curre
Page 14 and 15: • Applied clinical research perfo
Page 16 and 17: The Trust’s performance against n
Page 18 and 19: ‘Alder Play’ A new approach to
Page 20 and 21: KEY RISKS TO DELIVERY IN 2017/18 Th
Page 22 and 23: Regulatory Ratings NHS Improvement
Page 24 and 25: Expenditure Operating expenses tota
Page 26 and 27: ALDER HEY USES MRI/ CT DATA TO CREA
Page 28 and 29: Louise Shepherd CBE - Chief Executi
Page 30 and 31: Mags Barnaby - Interim Chief Operat
Page 32 and 33: NHS IMPROVEMENT’S WELL LED FRAMEW
Page 34 and 35: Clinical Educators The Trust has ag
Page 36 and 37: All complainants are offered the op
Page 38 and 39: have resulted in Memoranda of Under
Page 40 and 41: The Community Cluster Developed wit
Page 42 and 43: Alder Hey’s collaborative campaig
Page 44 and 45: accordance with Non-Executive remun
Page 46 and 47: (R) Indicates that the individual i
Page 48 and 49: SALARY AND PENSION ENTITLEMENTS OF
Page 50 and 51: STAFF REPORT Analysis of Trust staf
Page 52 and 53: approach to internal materials and
Page 54 and 55: EXIT PACKAGES 2016/17 Exit Package
Page 58 and 59: NHS FOUNDATION TRUST CODE OF GOVERN
Page 60 and 61: Governor Constituency Class Term of
Page 62 and 63: Throughout our membership activitie
Page 64 and 65: Attendance at Board of Directors an
Page 66 and 67: External Audit In April 2017 new re
Page 68 and 69: Segmentation Alder Hey has been pla
Page 70 and 71: STATEMENT OF THE CHIEF EXECUTIVE’
Page 72 and 73: During the year the Trust sustained
Page 74 and 75: The Divisions report against CQC Fu
Page 76 and 77: organisation’s ability to continu
Page 78 and 79: Nursing, Deputy Director of Nursing
Page 80 and 81: THE YOUNG PEOPLE’S CANCER UNIT RE
Page 82 and 83: PART 2: PRIORITIES FOR IMPROVEMENT
Page 84 and 85: 2.1.2 Quality Improvements in 2017/
Page 86 and 87: National Confidential Enquiries Par
Page 88 and 89: 2.2.4 Actions arising from Local Cl
Page 90 and 91: Local Audit Retrospective Audit of
Page 92 and 93: Local Audit How often are high ferr
Page 94 and 95: Local Audit Emollient and bath pack
Page 96 and 97: Local Audit Has the introduction of
Page 98 and 99: The Quality Account deals with rese
Page 100 and 101: Indicator Indicator Description Tar
Page 102 and 103: • A Data Quality dashboard is emb
Page 104 and 105: in improved ward to board reporting
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Clinical Incidents Reported 2013/14
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Reducing Hospital Acquired Infectio
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3.3.2 PRIORITY 2 - Increase Engagem
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Are you: 95 17% 8 1% Parent/Carer P
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• Improved the quality of room bo
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When a child has an asthma attack t
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The awards and review schedule is h
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F. The Alder Play App Aims: • To
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Developing a System of 7 Day Workin
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of staff and governors, assess each
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• Working with external organisat
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the Tate Exchange programme during
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experience. Medication errors are t
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• To complete and roll out the ne
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3.3.8 Peri-operative Care The focus
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3.3.9 Best in Operative Care The Be
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Improvements: • Increased the Bla
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and continues to work towards findi
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In November 2017, the National Qual
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3.3.14 Management of Complaints and
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Target or Indicator (per 2013/14 Ri
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I would recommend the Trust’s app
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Commentary from Clinical Commission
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STATEMENT OF DIRECTORS’ RESPONSIB
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• feedback from local Healthwatch
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AN EVENING CELEBRATING THE PASSION,
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STATEMENT OF COMPREHENSIVE INCOME N
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STATEMENT OF CHANGES IN EQUITY FOR
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NOTES TO THE ACCOUNTS 1. ACCOUNTING
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1.6 Expenditure on Other Goods and
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of Financial Position’ by the tru
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through the expected life of the fi
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Exchange gains or losses on monetar
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3.3 Overseas Visitors (Relating to
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5.1 Operating Expenses 2017/18 £00
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7.1 Retirements Due to Ill-Health D
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11. FINANCE EXPENDITURE Finance exp
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15. PROPERTY, PLANT AND EQUIPMENT 1
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15.3 Property, Plant and Equipment
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20. TRADE RECEIVABLES AND OTHER REC
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24. OTHER LIABILITIES 26. FINANCE L
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30. OTHER FINANCIAL COMMITMENTS The
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32.2 Carrying Values of Financial A
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32.5 Maturity of Financial Liabilit
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34. RELATED PARTIES (CONT’D) In a
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KEY AUDIT MATTERS Key audit matters
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AN OVERVIEW OF THE SCOPE OF OUR AUD
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“A matter is significant if, in t
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Alder Hey received visits from both
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AH ANNUAL REPORT 2018

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