AH ANNUAL REPORT 2018
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DELIVERING ON OUR<br />
STRATEGIC AIMS AND<br />
OUR OPERATIONAL PLAN:<br />
HIGHLIGHTS FROM 2017/18<br />
2017/18 was another successful year for Alder Hey.<br />
Highlights of progress against our plans during the year<br />
include the following:<br />
Delivery of Outstanding Care<br />
• Through our Sign up to Safety pledge over the past<br />
three years, we have reduced harm associated with<br />
medication incidents by 75% and reduced harm from<br />
hospital acquired infections by 46%.<br />
• In 2017/18 work has continued to reduce waiting<br />
times for Community Services (CAMHS and<br />
Developmental Paediatrics) to provide better, more<br />
timely access.<br />
• We remain 3rd highest reporter of incidents amongst<br />
our peer group of acute specialist Trusts as reported<br />
by through the National Reporting and Learning<br />
System (NRLS).<br />
• The Trust’s focus on the diagnosis and timely<br />
treatment of children with high risk sepsis continued<br />
to show significant improvement towards consistently<br />
administering antibiotics within 60 minutes.<br />
For a more detailed description of Alder Hey’s<br />
quality journey in 2017/18 please read our Quality<br />
Report starting on page 81.<br />
The Best People doing their Best Work<br />
• The Trust has put a lot of effort into the reward and<br />
recognition of the workforce during 2017/18. A staff<br />
Reward and Recognition Group has been established<br />
who have implemented a number of actions including<br />
hosting a “Fab Staff Week” to coincide with the NHSwide<br />
Fab Change Day. This offered a variety of health<br />
and wellbeing advice and support, free fruit and<br />
snacks provided by the catering department, a free<br />
raffle, and a pledge wall for staff to commit to a small<br />
personal change or improvement.<br />
• Our 2017 staff survey produced more responses than<br />
ever before (54% of staff responded) and included<br />
many positive swings in staff feedback, including an<br />
11% improvement in staff reporting that they would<br />
recommend Alder Hey as a place to work. In their<br />
detailed analysis of the 2017 survey, the Association<br />
of UK University Hospitals (AUKUH) has identified<br />
Alder Hey as the most improved trust in the country<br />
in terms of our ranking on the total number of key<br />
findings on which we achieved statistically significant<br />
improvements and our ranking on the net number of<br />
significant improvements across the survey.<br />
• Alder Hey’s ‘Listening into Action’ journey<br />
continued apace in 2017/18. Focused around staff<br />
empowerment and positive change, LiA is a Trustwide<br />
drive to identify issues and blockages, bring<br />
together all the right people into the same room<br />
and then work together on a solution. Through this<br />
initiative, dozens of clinical and non-clinical teams<br />
from across the Trust have been involved in positive<br />
change. Examples of this include the establishment<br />
of the Reward and Recognition group and the staff<br />
Disability Network.<br />
• The Trust secured Apprenticeship Provider Status in<br />
2017, one of only two trusts in Merseyside to hold this<br />
accreditation. This will support the development and<br />
delivery of the Trust’s Apprenticeship Strategy.<br />
Sustainability through External<br />
Partnerships<br />
• A significant development during the year has been<br />
the partnership work with the University of Liverpool,<br />
Liverpool John Moores University, Edge Hill University<br />
and the University of Central Lancashire to expand<br />
on our portfolio of training programmes to meet the<br />
current and future needs of healthcare professional<br />
both in the UK and Internationally.<br />
• The Trust continues to build its international<br />
reputation and the international team has developed<br />
an expanded network with international trade<br />
organisations including, the Department of<br />
International Trade, Healthcare UK, and Liverpool<br />
Vision.<br />
Game-Changing Research and<br />
Innovation<br />
• Alder Hey has accelerated its expertise in novel<br />
formulations of medicines for children and young<br />
people through its programme of 3D-printed<br />
medicines in partnership with the University of Central<br />
Lancashire. This internationally leading research will<br />
offer children an increased range of child-friendly and<br />
appropriate medicines.<br />
Alder Hey Children’s NHS Foundation Trust 13<br />
Annual Report & Accounts 2017/18