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advanced theory and practice in sport marketing - Marshalls University

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numbers tell<strong>in</strong>g retailers about the expiration dates of their perishable items –<br />

numbers that will have to be stored, transmitted <strong>in</strong> real-time <strong>and</strong> shared with<br />

warehouse management, <strong>in</strong>ventory management, f<strong>in</strong>ancial, <strong>and</strong> other enterprise<br />

systems. In other words, it is go<strong>in</strong>g to have a really big impact.<br />

Another benefit of RFIDs is that, unlike barcodes, RFID tags can be read<br />

automatically by electronic readers. Imag<strong>in</strong>e a truck carry<strong>in</strong>g a conta<strong>in</strong>er full of<br />

widgets enter<strong>in</strong>g a shipp<strong>in</strong>g term<strong>in</strong>al <strong>in</strong> Ch<strong>in</strong>a. If the conta<strong>in</strong>er is equipped with<br />

an RFID tag, <strong>and</strong> the term<strong>in</strong>al has an RFID sensor network, that conta<strong>in</strong>er’s<br />

whereabouts can be automatically sent to Widget Co. without the truck ever<br />

slow<strong>in</strong>g down. It has the potential to add a substantial amount of visibility <strong>in</strong>to<br />

the extended supply cha<strong>in</strong>. However, two of the biggest hurdles to widespread<br />

RFID adoption are the cost of build<strong>in</strong>g the <strong>in</strong>frastructure <strong>and</strong> the lack of agreedupon<br />

<strong>in</strong>dustry st<strong>and</strong>ards.<br />

RFID: RETAILER DREAM OR ETHICAL NIGHTMARE<br />

FOR CONSUMERS<br />

For the past 35 years, barcodes have allowed retailers to keep track of products<br />

<strong>in</strong> the store <strong>and</strong> as they leave the checkout counter. The system works<br />

because each stock-keep<strong>in</strong>g unit <strong>in</strong> the store has a unique barcode. But there<br />

is a new technology that st<strong>and</strong>s to revolutionize product label<strong>in</strong>g – <strong>and</strong> personal<br />

privacy.<br />

This technology, known as radio frequency identification (RFID), allows<br />

retailers – as well as manufacturers – to uniquely label each <strong>in</strong>dividual package<br />

with an identify<strong>in</strong>g code. Although RFID has been around s<strong>in</strong>ce World<br />

War II, the idea of us<strong>in</strong>g it to track consumer goods is relatively new.<br />

The RFID tag is a t<strong>in</strong>y silicon chip with a number called the EPC (Electronic<br />

Product Code) on it. When an antenna (no larger than a postage stamp) is<br />

attached to the tag, the code can be scanned by a remote read<strong>in</strong>g device up<br />

to 10 meters away. If equipped with a transmitter, the tag emits a signal that<br />

can be picked up at much greater distances – even by satellites.<br />

It is still too expensive to place <strong>in</strong>dividualized tags on each item <strong>in</strong> the<br />

supermarket, so RFID is now chiefly used to identify shipp<strong>in</strong>g pallets <strong>and</strong> cargo<br />

conta<strong>in</strong>ers. But near-term futurists see the day when it will be cost effective<br />

to label <strong>in</strong>dividual store items – perhaps no more than 5 or 10 years from now.<br />

The positives of this technology is that it can be used to track shipments, aid<br />

<strong>in</strong> <strong>in</strong>ventory control, help with forecast<strong>in</strong>g for a retail outlet, <strong>and</strong> even deter<br />

steal<strong>in</strong>g. However, it could also be used to gather personal <strong>in</strong>formation from<br />

the consumer, track where a consumer goes with the product, <strong>and</strong> determ<strong>in</strong>e<br />

its usage by the consumer. This issue is paramount <strong>in</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>in</strong>dividual<br />

privacy. The RFID tool could be used as a track<strong>in</strong>g device – barcodes let the<br />

store know you purchased the product; RFID – if not removed from the<br />

product – cont<strong>in</strong>ue collect<strong>in</strong>g <strong>in</strong>formation <strong>and</strong> potentially track every move<br />

Cont<strong>in</strong>ued<br />

PURCHASING AND SUPPLY CHAIN MANAGEMENT IN SPORT 191

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