16.12.2012 Views

advanced theory and practice in sport marketing - Marshalls University

advanced theory and practice in sport marketing - Marshalls University

advanced theory and practice in sport marketing - Marshalls University

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

out the questionnaire. Sport market<strong>in</strong>g researchers would design <strong>and</strong> post the<br />

survey via the website, <strong>and</strong> the responses would be tabulated <strong>and</strong> forwarded by<br />

the Internet site company. Some of the most popular sites to use for surveys today<br />

are www.surveymonkey.com; www.zoomerang.com; www.surveyshare.com; <strong>and</strong><br />

www.websurveyor.com.<br />

Two other methods of computer-adm<strong>in</strong>istered survey are computer-assisted<br />

telephone <strong>in</strong>terviews (CATI) <strong>and</strong> fully computerized <strong>in</strong>terviews. CATI is where<br />

the survey questions pop up on a computer screen, the <strong>in</strong>terviewer reads the<br />

question to the respondent, the respondent gives the answer, <strong>and</strong> the <strong>in</strong>terviewer<br />

enters the answer <strong>in</strong>to the computer. Fully computerized <strong>in</strong>terviews take<br />

the <strong>in</strong>terviewer out of the equation. The respondent sits at the computer, questions<br />

show up on the screen, <strong>and</strong> the respondent enters their answer directly<br />

<strong>in</strong>to the computer for tabulation.<br />

SUPER BOWL MARKET RESEARCH<br />

Claria is a pioneer <strong>and</strong> leader <strong>in</strong> behavioral market<strong>in</strong>g <strong>and</strong> personalization<br />

technology. Claria’s proprietary behavioral market<strong>in</strong>g platform provided<br />

consumers with relevant content <strong>and</strong> offers based on their ord<strong>in</strong>ary Web<br />

brows<strong>in</strong>g <strong>and</strong> search behavior. S<strong>in</strong>ce its <strong>in</strong>ception <strong>in</strong> 1998, Claria has served<br />

millions of onl<strong>in</strong>e consumers <strong>and</strong> more than 1000 advertisers. By November<br />

1999, Claria had revolutionized the onl<strong>in</strong>e advertis<strong>in</strong>g <strong>in</strong>dustry by <strong>in</strong>troduc<strong>in</strong>g<br />

its contextual <strong>and</strong> behavioral relevant onl<strong>in</strong>e advertis<strong>in</strong>g model. A highly<br />

effective alternative to demographic target<strong>in</strong>g, this advertis<strong>in</strong>g method<br />

resulted <strong>in</strong> unparalleled ROI for advertisers.<br />

One of Claria’s former divisions (Feedback Research) provided full-service,<br />

custom market<strong>in</strong>g research programs <strong>and</strong> <strong>in</strong>-depth analytics of anonymous<br />

consumer Web usage patterns across a broad spectrum of the Internet.<br />

Feedback Research offered a breakthrough way of communicat<strong>in</strong>g one-toone<br />

with tens of millions of consumers. Through the power of behavioral<br />

target<strong>in</strong>g, Claria was able to gather data from hard-to-reach consumers<br />

targeted based on their actual, not self-reported, onl<strong>in</strong>e behavior.<br />

Claria, through its Feedback Research division, conducted an <strong>in</strong>dependent,<br />

non-sponsored research study of its user base around advertis<strong>in</strong>g <strong>and</strong> sponsorship<br />

activities associated with the Super Bowl. The data Claria generated<br />

was comprised of Web analytics, where it analyzed Web traffic among the<br />

GAIN Network user base from December 1, 2003 through February 1, 2004<br />

for all official NFL team Websites, popular football content sites (NFL.com;<br />

Superbowl.com; ESPN NFL; Yahoo! Sports NFL; <strong>and</strong> Sportsl<strong>in</strong>e NFL), <strong>and</strong><br />

Super Bowl television advertiser sites. Search terms that were relevant to the<br />

NFL football <strong>and</strong> the Super Bowl were also monitored. The GAIN network was<br />

comprised of consumers who had agreed to become part by of the service,<br />

which allowed the user to receive more advertis<strong>in</strong>g (pop-up <strong>and</strong> banner ads)<br />

by choos<strong>in</strong>g to download software that was supported by onl<strong>in</strong>e advertis<strong>in</strong>g.<br />

Because there was a significant scale <strong>and</strong> a wide variety of applications<br />

54 ADVANCED THEORY AND PRACTICE IN SPORT MARKETING

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!