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advanced theory and practice in sport marketing - Marshalls University

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You may pay lip service or false homage to the “ethical Gods,” but <strong>in</strong> reality<br />

the need for ethics <strong>in</strong> <strong>sport</strong> market<strong>in</strong>g is real <strong>and</strong> powerful. In a <strong>sport</strong>s world<br />

bombarded with messages, both sublime <strong>and</strong> “<strong>in</strong> your face,” the need for<br />

believable, honest, <strong>and</strong> ethical market<strong>in</strong>g has never been so acute. We are an<br />

<strong>in</strong>creas<strong>in</strong>gly cynical <strong>and</strong> disbeliev<strong>in</strong>g public <strong>and</strong> rightly so with some of the less<br />

than scrupulous “operators” cont<strong>in</strong>u<strong>in</strong>g to make outrageous claims <strong>and</strong> rais<strong>in</strong>g<br />

the levels of bad taste <strong>in</strong> our <strong>in</strong>dustry. As an <strong>in</strong>dustry, we also have some of the<br />

most media savvy <strong>and</strong> discern<strong>in</strong>g public to market our products <strong>and</strong> services to<br />

those who can very easily see through false <strong>and</strong> dishonest market<strong>in</strong>g messages.<br />

All of these factors comb<strong>in</strong>e to make the need for ethics <strong>in</strong> <strong>sport</strong> market<strong>in</strong>g<br />

acute <strong>and</strong> critical <strong>in</strong> our current times.<br />

Ethics, I believe refers to the pr<strong>in</strong>ciples <strong>and</strong> concepts of right <strong>and</strong> wrong <strong>in</strong><br />

terms of personal <strong>and</strong> professional conduct <strong>and</strong> decisions. I have adopted my<br />

own “creed” or code of ethics <strong>and</strong> try to act <strong>in</strong> a manner that is without<br />

reproach <strong>and</strong> cont<strong>in</strong>ue to be a “beacon” to other adm<strong>in</strong>istrators <strong>and</strong> players<br />

that I am associated with. I believe that this is essential to my cont<strong>in</strong>ued success<br />

<strong>in</strong> the <strong>in</strong>dustry over a long period of time. I also do not believe that this should<br />

be isolated only to my professional career as I cont<strong>in</strong>ue to teach right <strong>and</strong><br />

wrong <strong>in</strong> all aspects of my life.<br />

I would like to suggest that everyone <strong>in</strong>volved <strong>in</strong> the adm<strong>in</strong>istration <strong>and</strong> market<strong>in</strong>g<br />

of <strong>sport</strong> should adopt a code of ethics for competition, (players, spectators,<br />

<strong>and</strong> officials) <strong>and</strong> for bus<strong>in</strong>ess <strong>practice</strong>s to enable the <strong>sport</strong>, organization,<br />

or competition to be beyond reproach. Do not exhibit any bias or prejudice<br />

toward player selection <strong>and</strong> treat everyone as truly equal, officials <strong>in</strong>cluded! Do<br />

not allow false or unethical market<strong>in</strong>g claims to emanate from your organization<br />

or <strong>sport</strong> <strong>and</strong> be true to yourself <strong>and</strong> your <strong>sport</strong> at all times.<br />

One of the most powerful forces <strong>in</strong> <strong>sport</strong>, <strong>and</strong> <strong>in</strong>deed society as a whole, is the<br />

peer group pressure of follow<strong>in</strong>g the “pack” <strong>and</strong> fac<strong>in</strong>g cont<strong>in</strong>ual temptation to<br />

use bus<strong>in</strong>ess <strong>practice</strong>s <strong>and</strong> market<strong>in</strong>g that may be less than ethical. My one piece<br />

of advice for people <strong>in</strong> the management <strong>and</strong> market<strong>in</strong>g of <strong>sport</strong> is to hold onto<br />

your good values even <strong>in</strong> the face of criticism <strong>and</strong> peer group pressure to follow<br />

the next person or organization – st<strong>and</strong> up <strong>and</strong> show your moral fiber! Act<br />

responsibly <strong>and</strong> without fear of retribution – do not blame others or shirk from<br />

your responsibilities as an adm<strong>in</strong>istrator <strong>and</strong> “bastion” of your game – if you do<br />

not, who will? And remember <strong>in</strong> order to be considered ethical, an action must<br />

be voluntary, without fear of compromis<strong>in</strong>g those values you hold dear – st<strong>and</strong><br />

up <strong>and</strong> be counted! Live your life <strong>and</strong> your <strong>sport</strong> <strong>in</strong> the most ethical manner.<br />

Everyone is responsible for ethical behavior – it is not optional <strong>and</strong> fair play<br />

is the respect all constituents of your <strong>sport</strong> or organization must display – no<br />

one is exempt from this responsibility <strong>and</strong> make sure you impress that on your<br />

organization all the time. My strong belief is that if prospective employees do<br />

not hold ethical behavior <strong>in</strong> such high esteem as I do, then perhaps they are the<br />

wrong people to employ. I cannot <strong>in</strong>still ethical behavior <strong>in</strong> them; it must be<br />

<strong>in</strong>nate <strong>and</strong> is one of the first th<strong>in</strong>gs I look for <strong>in</strong> prospective employees. They<br />

must “walk the talk” <strong>and</strong> I value this quality highly <strong>in</strong> my current employees<br />

<strong>and</strong> I simply do not tolerate any unethical market<strong>in</strong>g <strong>practice</strong>s.<br />

What can we do as <strong>in</strong> <strong>sport</strong> to help raise ethical market<strong>in</strong>g st<strong>and</strong>ards?<br />

APPENDIX: AND NOW A FINAL WORD… 383

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