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advanced theory and practice in sport marketing - Marshalls University

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or based on media preferences. Demographic segmentation refers to group<strong>in</strong>g<br />

<strong>sport</strong> consumers based on their age, gender, <strong>in</strong>come, race or ethnicity, education,<br />

<strong>and</strong> place of residence. Psychographic segmentation refers to <strong>in</strong>fluenc<strong>in</strong>g the<br />

consumers’ attitudes, <strong>in</strong>terests, <strong>and</strong> lifestyles. Market segmentation based on<br />

media preference categorizes consumers based on their <strong>sport</strong> media preferences<br />

(such as television, radio, Internet, magaz<strong>in</strong>es, or publications). This helps to<br />

identify smaller groups to be targeted, <strong>and</strong> allows the <strong>sport</strong> marketer to develop<br />

an effective <strong>and</strong> efficient strategy to reach the target market.<br />

Step 6: Packag<strong>in</strong>g the Sport Product<br />

This is the way the consumer will view the <strong>sport</strong> product. S<strong>in</strong>ce consumers<br />

view products <strong>in</strong> different ways, it is necessary to present the <strong>sport</strong> product<br />

<strong>in</strong> different ways. Packag<strong>in</strong>g tangible or <strong>in</strong>dustrial <strong>sport</strong> products <strong>in</strong>volves<br />

expla<strong>in</strong><strong>in</strong>g the benefits of the products such as the strength <strong>and</strong> longevity of<br />

metal bats, comfort <strong>and</strong> safety of helmets, or the exp<strong>and</strong>ed sweet spot of oversized<br />

tennis rackets. Packag<strong>in</strong>g the core product of <strong>sport</strong> (the game or event<br />

itself) <strong>in</strong>volves communicat<strong>in</strong>g about the expectations of the product <strong>and</strong> provid<strong>in</strong>g<br />

<strong>in</strong>formation before the po<strong>in</strong>t of purchase. Another aspect of product<br />

packag<strong>in</strong>g is the manner <strong>in</strong> which product enhancements (discussed <strong>in</strong> Step 2)<br />

are <strong>in</strong>cluded <strong>in</strong> the overall <strong>sport</strong> experience.<br />

Another aspect of packag<strong>in</strong>g the <strong>sport</strong> product is the associated licensed merch<strong>and</strong>ise.<br />

For example, many <strong>sport</strong> teams <strong>and</strong> events offer goods such as hats,<br />

T-shirts, jackets, <strong>and</strong> other apparel. They also offer non-apparel such as novelty<br />

items <strong>and</strong> <strong>sport</strong> memorabilia that are perceived as extensions <strong>and</strong> representations<br />

of the respective teams.<br />

Also utilized to package the <strong>sport</strong> product is sponsorship. Sponsorship<br />

<strong>in</strong>volves an agreement between a <strong>sport</strong> organization <strong>and</strong> a corporation where<br />

the corporation pays a fee to the <strong>sport</strong> organization to acquire rights to affiliate<br />

with the organization or an associated event for the purpose of deriv<strong>in</strong>g benefits<br />

from the partnership. Sponsorships can help corporations <strong>in</strong>crease sales,<br />

change attitudes, heighten awareness, <strong>and</strong> build <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong> positive relationships<br />

with consumers. An example of this would be the college football Bowl<br />

Championship Series – where it is the Tostitos Fiesta Bowl, the Nokia Sugar<br />

Bowl, the FedEx Orange Bowl, <strong>and</strong> the Rose Bowl presented by Citi.<br />

Step 7: Pric<strong>in</strong>g the Sport Product<br />

Price is the factor that is most visible <strong>and</strong> flexible, especially as a result of<br />

sales, discounts, rebates, <strong>and</strong> coupons. Creat<strong>in</strong>g a strategy for pric<strong>in</strong>g is <strong>in</strong>tegral<br />

to the success of the <strong>sport</strong> organization because it has a significant impact on<br />

the success of the overall <strong>sport</strong> market<strong>in</strong>g plan.<br />

Sport marketers must consider the 3 C’s described early <strong>in</strong> the chapter with<strong>in</strong><br />

the “heart of <strong>sport</strong> market<strong>in</strong>g”: the company itself, the <strong>sport</strong> consumer, <strong>and</strong> the<br />

28 ADVANCED THEORY AND PRACTICE IN SPORT MARKETING

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