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advanced theory and practice in sport marketing - Marshalls University

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<strong>in</strong> <strong>sport</strong> market<strong>in</strong>g. Inclusive of this will be an analysis of the <strong>sport</strong> market<strong>in</strong>g<br />

research process <strong>in</strong>clud<strong>in</strong>g the development <strong>and</strong> implementation of focus group<br />

research, survey research, <strong>and</strong> experimental studies; the identification, retrieval,<br />

<strong>and</strong> analysis of secondary data; the utilization of qualitative <strong>and</strong> quantitative<br />

research methodologies; <strong>and</strong> the application of the research method. The chapter<br />

will conclude with a description of research services with<strong>in</strong> <strong>sport</strong> market<strong>in</strong>g<br />

research, <strong>in</strong>clud<strong>in</strong>g but not limited to studies of customer satisfaction, economic<br />

impact, need assessment, organizational behavior, <strong>and</strong> risk assessment.<br />

Specifically, the reader will be able to:<br />

■ Recognize the purpose <strong>and</strong> uses of <strong>sport</strong> market<strong>in</strong>g research.<br />

■ Dist<strong>in</strong>guish between the steps of the <strong>sport</strong> market<strong>in</strong>g research process,<br />

<strong>in</strong>clud<strong>in</strong>g realiz<strong>in</strong>g the importance of each step <strong>and</strong> the development process<br />

associated with those steps.<br />

■ Know the variety of research services <strong>in</strong> <strong>sport</strong> market<strong>in</strong>g research <strong>and</strong> how to<br />

access them.<br />

■ Underst<strong>and</strong> the difference between <strong>sport</strong> market<strong>in</strong>g research <strong>and</strong> onl<strong>in</strong>e <strong>sport</strong><br />

market<strong>in</strong>g research.<br />

WHAT IS SPORT MARKETING RESEARCH?<br />

Sport market<strong>in</strong>g research is the collection <strong>and</strong> analysis of <strong>in</strong>formation about<br />

<strong>sport</strong> consumers, market niches, <strong>and</strong> the effectiveness of <strong>sport</strong> market<strong>in</strong>g <strong>in</strong>itiatives.<br />

This is accomplished by first identify<strong>in</strong>g <strong>and</strong> def<strong>in</strong><strong>in</strong>g market opportunities<br />

<strong>and</strong> threats, <strong>and</strong> then design<strong>in</strong>g, implement<strong>in</strong>g, manag<strong>in</strong>g, <strong>and</strong> evaluat<strong>in</strong>g<br />

market<strong>in</strong>g actions via the market<strong>in</strong>g plan. Sport market<strong>in</strong>g research is a 10-step<br />

process as follows:<br />

1. Determ<strong>in</strong><strong>in</strong>g the need for <strong>sport</strong> market<strong>in</strong>g research<br />

2. Def<strong>in</strong><strong>in</strong>g the problem<br />

3. Establish<strong>in</strong>g <strong>sport</strong> market<strong>in</strong>g research goals <strong>and</strong> objectives<br />

4. Choos<strong>in</strong>g the appropriate research methodology<br />

5. Identify<strong>in</strong>g sources of <strong>in</strong>formation <strong>and</strong> determ<strong>in</strong><strong>in</strong>g methods for<br />

collect<strong>in</strong>g data<br />

6. Design<strong>in</strong>g data collection forms<br />

7. Determ<strong>in</strong><strong>in</strong>g sample size<br />

8. Collect<strong>in</strong>g data<br />

9. Exam<strong>in</strong><strong>in</strong>g data <strong>and</strong> draw<strong>in</strong>g conclusions<br />

10. Prepar<strong>in</strong>g <strong>and</strong> present<strong>in</strong>g the f<strong>in</strong>al research report<br />

SPORT MARKETING RESEARCH PROCESS<br />

Determ<strong>in</strong><strong>in</strong>g the Need for Sport Market<strong>in</strong>g Research<br />

Research is needed for many purposes with<strong>in</strong> <strong>sport</strong> market<strong>in</strong>g. In some cases,<br />

research is conducted when there is a lack of <strong>in</strong>formation about what is go<strong>in</strong>g<br />

42 ADVANCED THEORY AND PRACTICE IN SPORT MARKETING

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