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advanced theory and practice in sport marketing - Marshalls University

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ETHICS IN SPORT RETAIL MANAGEMENT: SELLING SPORT<br />

PRODUCTS MANUFACTURED BY CHILD LABOR – Cont<strong>in</strong>ued<br />

The CEO wants to hear their options from a market<strong>in</strong>g st<strong>and</strong>po<strong>in</strong>t as far as<br />

potentially be<strong>in</strong>g able to control the damage:<br />

1. Assume that the CEO chooses to change manufacturers, <strong>and</strong> that the<br />

anticipated consumer backlash will be negative. How would you market<br />

the products <strong>and</strong> the company <strong>in</strong> a positive light <strong>in</strong> spite of the ethical<br />

issues present?<br />

2. Would you have a problem market<strong>in</strong>g products, services, <strong>and</strong> an organization<br />

that is engaged <strong>in</strong> an ethically questionable <strong>practice</strong> of sell<strong>in</strong>g<br />

items manufactured by child labor <strong>in</strong> third-world countries? Why or<br />

why not?”<br />

METHODS OF PLANNING A SPORT<br />

RETAIL MIX<br />

To plan a <strong>sport</strong> retail strategy mix, one of three methodologies is used: the<br />

Sport Retail Life Cycle; Scrambled Sport Merch<strong>and</strong>is<strong>in</strong>g; <strong>and</strong> the Wheel of<br />

Sport Retail<strong>in</strong>g.<br />

Sport Retail Life Cycle<br />

This concept is similar to the product life cycle. The first stage is the development<br />

stage, which determ<strong>in</strong>es the best techniques for enter<strong>in</strong>g the new <strong>sport</strong><br />

retail organization <strong>in</strong>to the marketplace. Inclusive of this stage is the <strong>in</strong>itial<br />

ma<strong>in</strong>tenance of the <strong>sport</strong> retail operation <strong>in</strong> an environment of controlled costs,<br />

limited but quality human resources, <strong>and</strong> selective product <strong>and</strong> service offer<strong>in</strong>g<br />

that the <strong>sport</strong> consumer desires. The goal is to provide optimal conditions for<br />

future growth <strong>and</strong> development of the bus<strong>in</strong>ess.<br />

Dur<strong>in</strong>g the <strong>in</strong>troduction stage of the <strong>sport</strong> retail life cycle, the goal is to f<strong>in</strong>d a<br />

niche <strong>in</strong> the marketplace <strong>and</strong> build a customer base. At this po<strong>in</strong>t the doors are<br />

open <strong>and</strong> the need is to attract customers. Therefore, advertis<strong>in</strong>g costs are often<br />

high to <strong>in</strong>crease customer awareness. At the same time, sales are low <strong>in</strong> the<br />

beg<strong>in</strong>n<strong>in</strong>g – at least until the <strong>sport</strong> retail outlet is accepted by the general public.<br />

As a result, the <strong>in</strong>troductory stage is a time of negative profit at the beg<strong>in</strong>n<strong>in</strong>g.<br />

The goal of the growth stage is for sales <strong>and</strong> profits to <strong>in</strong>crease as the bus<strong>in</strong>ess<br />

becomes more established. Dur<strong>in</strong>g this time, a <strong>sport</strong> retail firm exp<strong>and</strong>s<br />

their operations regionally, nationally, <strong>and</strong> perhaps even <strong>in</strong>ternationally. In<br />

turn, new retail firms enter the marketplace striv<strong>in</strong>g to take a percentage of the<br />

market. To rema<strong>in</strong> <strong>in</strong> a strong market position, the costs of bus<strong>in</strong>ess to the <strong>sport</strong><br />

retail firm often <strong>in</strong>crease. The result is a negative effect to profit, either because<br />

288 ADVANCED THEORY AND PRACTICE IN SPORT MARKETING

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