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advanced theory and practice in sport marketing - Marshalls University

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exchange for someth<strong>in</strong>g else. Place deals with the methods of distribut<strong>in</strong>g the<br />

product to consumers. Promotion represents how <strong>in</strong>formation about the product<br />

is communicated to customers, with a goal of receiv<strong>in</strong>g positive response<br />

from the consumer, <strong>and</strong> results <strong>in</strong> product sales.<br />

Note: Later <strong>in</strong> this chapter, we will elaborate on this concept, <strong>and</strong> show how<br />

<strong>in</strong> the realm of <strong>sport</strong>, the elements of market<strong>in</strong>g are exp<strong>and</strong>ed to the 5 P’s of<br />

<strong>sport</strong> market<strong>in</strong>g by mov<strong>in</strong>g publicity/public relations out of the category of<br />

promotion, s<strong>in</strong>ce it is such a large factor <strong>in</strong> the market<strong>in</strong>g of <strong>sport</strong>.<br />

Position<strong>in</strong>g<br />

Position<strong>in</strong>g is how a company seeks to <strong>in</strong>fluence the perceptions of potential<br />

<strong>and</strong> current customers about the image of the company <strong>and</strong> its products <strong>and</strong> services.<br />

This is accomplished by apply<strong>in</strong>g the 4 P’s of market<strong>in</strong>g with the goal of<br />

strategically plac<strong>in</strong>g the product or service firmly <strong>in</strong> the m<strong>in</strong>d of the consumer. We<br />

often talk <strong>in</strong> society about the concept of “mak<strong>in</strong>g a good first impression.” In<br />

position<strong>in</strong>g, the goal is to get the consumer’s m<strong>in</strong>d to react to the implementation<br />

of the market<strong>in</strong>g mix <strong>in</strong> a positive manner. By creat<strong>in</strong>g this knowledge, consumers<br />

will develop an impression that is often difficult to change. Hence, if the marketer<br />

can send a message that is consistent with what the consumer already believes<br />

(the consumer’s perceptions); the product will become easier to sell. An example<br />

would be a Detroit Red W<strong>in</strong>gs advertis<strong>in</strong>g campaign concentrat<strong>in</strong>g on Detroit<br />

be<strong>in</strong>g known as Hockeytown. Hockey consumers are already aware of this fact,<br />

<strong>and</strong> the marketers can play off of this knowledge.<br />

One of the best ways to position a product <strong>in</strong> the consumer’s m<strong>in</strong>d is to be<br />

first on the scene. People want who they perceive is first <strong>in</strong> the market, or the<br />

best <strong>in</strong> the market. This concept of be<strong>in</strong>g number one often can overcome other<br />

shortcom<strong>in</strong>gs of products.<br />

However, not all products can be first on the market, or number one <strong>in</strong> the<br />

market. So how do you position these other products so the consumer will buy?<br />

This is most often accomplished by claim<strong>in</strong>g a unique position <strong>in</strong> the market.<br />

Through apply<strong>in</strong>g the market<strong>in</strong>g mix, the marketer will strive to carve this<br />

uniqueness <strong>in</strong>to the m<strong>in</strong>d of the consumer, so that they feel they are gett<strong>in</strong>g<br />

someth<strong>in</strong>g different <strong>and</strong> worthwhile for their hard earned money. In general,<br />

when there is a clear market leader, it is often extremely difficult to knock off<br />

the k<strong>in</strong>g of the mounta<strong>in</strong>. By not challeng<strong>in</strong>g the market leader head-on, a company<br />

can <strong>in</strong>crease their market share through market<strong>in</strong>g their uniqueness as<br />

compared to that <strong>in</strong>dustry leader. To market their uniqueness, marketers look<br />

to cater to the specific benefits of the product. In order to do this, often the<br />

product must be sold at a low price, as people when view<strong>in</strong>g new products will<br />

value low <strong>in</strong>itial price more than quality.<br />

Deliver<strong>in</strong>g<br />

Delivery is the concept of produc<strong>in</strong>g or achiev<strong>in</strong>g what is desired or expected<br />

by the consumer. Through the concepts of segmentation, target<strong>in</strong>g, <strong>and</strong> position<strong>in</strong>g,<br />

a framework is created to allow the <strong>in</strong>dustry to utilize market<strong>in</strong>g to<br />

deliver an awareness of products to potential consumers. The previous concepts<br />

are the development phase <strong>and</strong> the start of the implementation phase of<br />

8 ADVANCED THEORY AND PRACTICE IN SPORT MARKETING

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