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advanced theory and practice in sport marketing - Marshalls University

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Marketers often fail <strong>in</strong> three key categories: those with (1) the <strong>in</strong>ability to<br />

use their knowledge of their customers to position their br<strong>and</strong>s; (2) the <strong>in</strong>ability<br />

to put their br<strong>and</strong>s to work beyond traditional media; <strong>and</strong> (3) the <strong>in</strong>ability<br />

to build br<strong>and</strong> acceptance <strong>and</strong> underst<strong>and</strong><strong>in</strong>g throughout the organization,<br />

which <strong>in</strong> turn affects how the br<strong>and</strong> is presented to the general customer. The<br />

<strong>sport</strong> br<strong>and</strong> is the bus<strong>in</strong>ess of the <strong>sport</strong> market<strong>in</strong>g professional, not just a concept<br />

or campaign that is discussed <strong>in</strong>ternally. It must be treated as such.<br />

However, one of the major difficulties is that <strong>sport</strong> organizations do not always<br />

underst<strong>and</strong> how to position their product <strong>in</strong> relation to the <strong>sport</strong> consumer.<br />

There are some <strong>sport</strong> organizations that are not will<strong>in</strong>g to spend the time,<br />

money, <strong>and</strong> other resources that explore <strong>in</strong> detail the benefits that will significantly<br />

drive <strong>sport</strong> consumers to purchase the <strong>sport</strong> product. Instead, trial <strong>and</strong><br />

error is utilized <strong>and</strong> the hope is that the plan will eventually work. However, the<br />

evolution of <strong>sport</strong> market<strong>in</strong>g has brought about an underst<strong>and</strong><strong>in</strong>g that build<strong>in</strong>g<br />

a relationship between the communication of benefits <strong>and</strong> sales is more cost<br />

effective <strong>and</strong> resource efficient.<br />

SPORT BRAND ARCHITECTURE<br />

Sport market<strong>in</strong>g professionals must work with <strong>sport</strong> entities to develop a<br />

br<strong>and</strong> structure or br<strong>and</strong> architecture that focuses on communicat<strong>in</strong>g the<br />

value the <strong>sport</strong> entity is creat<strong>in</strong>g, <strong>and</strong> the resultant benefits of the <strong>sport</strong> product<br />

as viewed by the <strong>sport</strong> consumer. This is accomplished by focus<strong>in</strong>g on identify<strong>in</strong>g<br />

different levels related to the br<strong>and</strong> name <strong>and</strong>/or visual associations of<br />

the br<strong>and</strong>. There are three ma<strong>in</strong> br<strong>and</strong><strong>in</strong>g structures: monolithic, endorsed,<br />

<strong>and</strong> br<strong>and</strong>ed. Monolithic is when a corporation uses one name <strong>and</strong> identity<br />

worldwide (Nike). Endorsed is where the corporate name is used <strong>in</strong> asso<br />

ciation with a subsidiary or <strong>sport</strong> product br<strong>and</strong> (Starter jackets). Br<strong>and</strong>ed<br />

emphasizes multiple product-level br<strong>and</strong>s (ESPN with br<strong>and</strong>s such as ESPNU,<br />

ESPN Deportes, ESPNZone, ESPN Enterta<strong>in</strong>ment, ESPN Videogames, etc.).<br />

A coherent br<strong>and</strong> architecture is a key component of the firm’s overall market<strong>in</strong>g<br />

strategy as it provides a structure to leverage strong br<strong>and</strong>s <strong>in</strong>to other markets,<br />

assimilate acquired br<strong>and</strong>s, <strong>and</strong> rationalize the firm’s br<strong>and</strong><strong>in</strong>g strategy.<br />

Another example is charted for Electronic Arts (EA) Sports:<br />

Monolithic EA Sports<br />

Endorsed Madden NFL by EA Sports<br />

NCAA Football by EA Sports<br />

NBA Live by EA Sports<br />

NASCAR Thunder by EA Sports<br />

Br<strong>and</strong>ed EA Sports (realistic <strong>sport</strong>s simulations)<br />

EA Sports BIG (extreme <strong>sport</strong>s titles)<br />

Pogo.com (onl<strong>in</strong>e games site with numerous EA br<strong>and</strong> tie-<strong>in</strong>s)<br />

AOL games channel (operated by EA)<br />

ENTERPRISE SPORT MARKETING MANAGEMENT 365

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