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Business Chief USA March 2019

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PAYOMATIC<br />

128<br />

COMPANY FACTS<br />

commerce specialist to identify the<br />

highest value opportunities to transform<br />

consumer experience and extend the<br />

familiar store experience into the<br />

digital world. Assigning a dedicated<br />

product team, Stuzo researched the<br />

customer base to produce a product<br />

strategy and roadmap. The result<br />

was a mobile app for iOS and Android<br />

that launched with the inPOWER<br />

card. “All of the services supporting<br />

the mobile app run on AWS cloud.<br />

The app’s initial features focus on<br />

inPOWER customers with plans for<br />

new products and features in <strong>2019</strong>.<br />

Early customer adoption has been<br />

excellent. We are really excited about<br />

mobile as an alternative distribution<br />

channel to the stores. It gives us a much<br />

closer relationship and understanding<br />

of the customer and their behavior.”<br />

Connecting the in-store experience<br />

with the digital experience will be<br />

his focus over the coming year, he<br />

continues, adding features like staging<br />

transactions, which are making it easier<br />

to complete them in store or even ‘on<br />

the run’ using mobile technology.<br />

“Utility payments make up a large<br />

portion of our bill pay-ment transac-<br />

“We are really exc<br />

about mobile as<br />

an alternative<br />

distribution chan<br />

to the stores”<br />

—<br />

Steve Mayotte<br />

<strong>Chief</strong> Information Officer,<br />

PAYOMATIC<br />

MARCH <strong>2019</strong>

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