Business Chief USA March 2019
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SUPPLY CHAIN<br />
209<br />
they buy, and are going to greater<br />
lengths than ever before to ensure<br />
“they are not part of the problem, but<br />
part of the solution”.<br />
The demands of the customer extend<br />
into certifications, with Emmerson<br />
having proudly achieved Safe Quality<br />
Foods (SQF) certification, among<br />
others. While for many businesses the<br />
customer drives these decisions,<br />
Emmerson Packaging is proactive and<br />
has higher expectations of its supplier<br />
network and warehousing. “It’s about<br />
trying to stay ahead of the customer<br />
demand,” says Corriveau. “We approach<br />
everything with the notion that sooner<br />
or later, the customer is going to ask us<br />
to elevate our game and go beyond<br />
SQF certification – so we can’t be<br />
chasing.” Emmerson achieves this<br />
through a three-pillar approach: safety,<br />
quality and productivity. “You can’t be<br />
productive if you don’t produce quality<br />
product.” he says. “And you can’t<br />
produce quality products if you don’t<br />
do it in a safe environment.”<br />
To this end, Emmerson Packaging<br />
invests heavily in safety programs<br />
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