Business Chief USA March 2019

TECHNOLOGY
these people will always remain key.
“We always like to leverage the people
that have been with the business a long
time. Some have been here many years;
others are new. Each and every person
brings a lot of value to the company,” he
says. “In the artificial intelligence (AI)
space, we are looking at the repetitive
nature of capturing information and
removing the person from that and
moving them into a role that will bring
a different but more important value
to the business.”
“We can strategically place them somewhere
where we can use their years of
experience in another area, and they
can focus more on the company itself.”
Trivino points to an example where the
business would place an employee
in a Team Lead role and support new
people coming in, helping them get to
grips with the technology and overall
Traffix operations. “They are teaching
the new employees and helping them
understand that this is how we operate,
this is how we do things, and basically
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