HP Officejet 4500 (G510) - FTP Directory Listing - Hewlett Packard
HP Officejet 4500 (G510) - FTP Directory Listing - Hewlett Packard
HP Officejet 4500 (G510) - FTP Directory Listing - Hewlett Packard
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• Make sure you have correctly connected the device to the telephone wall jack.<br />
Using the phone cord supplied in the box with the device, connect one end to your<br />
telephone wall jack, then connect the other end to the port labeled 1-LINE on the<br />
back of the device.<br />
• If you are using a phone splitter, this can cause faxing problems. (A splitter is a<br />
two-cord connector that plugs into a telephone wall jack.) Try removing the splitter<br />
and connecting the device directly to the telephone wall jack.<br />
• If your telephone system is not using a standard dial tone, such as some PBX<br />
systems, this might cause the test to fail. This will not cause a problem sending<br />
or receiving faxes. Try sending or receiving a test fax.<br />
• Check to make sure the country/region setting is set appropriately for your<br />
country/region. If the country/region setting is not set or is set incorrectly, the test<br />
might fail and you might have problems sending and receiving faxes.<br />
• Make sure you connect the device to an analog phone line or you will not be able<br />
to send or receive faxes. To check if your phone line is digital, connect a regular<br />
analog phone to the line and listen for a dial tone. If you do not hear a normal<br />
sounding dial tone, it might be a phone line set up for digital phones. Connect the<br />
device to an analog phone line and try sending or receiving a fax.<br />
• Make sure you use the phone cord that came with the device. If you do not use<br />
the supplied phone cord to connect from the telephone wall jack to the device,<br />
you might not be able to send or receive faxes. After you plug in the phone cord<br />
that came with the device, run the fax test again.<br />
After you resolve any problems found, run the fax test again to make sure it passes<br />
and the device is ready for faxing. If the Dial Tone Detection test continues to fail,<br />
contact your telephone company and have them check the phone line.<br />
The "Fax Line Condition" test failed<br />
Solution:<br />
• Make sure you connect the device to an analog phone line or you will not be able<br />
to send or receive faxes. To check if your phone line is digital, connect a regular<br />
analog phone to the line and listen for a dial tone. If you do not hear a normal<br />
sounding dial tone, it might be a phone line set up for digital phones. Connect the<br />
device to an analog phone line and try sending or receiving a fax.<br />
• Check the connection between the telephone wall jack and the device to make<br />
sure the phone cord is secure.<br />
• Make sure you have correctly connected the device to the telephone wall jack.<br />
Using the phone cord supplied in the box with the device, connect one end to your<br />
telephone wall jack, then connect the other end to the port labeled 1-LINE on the<br />
back of the device.<br />
Solve fax problems 105