HP Officejet 4500 (G510) - FTP Directory Listing - Hewlett Packard

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Chapter 7 Check the device software installation If the device is turned off when printing, an alert message should appear on your computer screen; otherwise, the device software might not be installed correctly. To resolve this, uninstall the software completely, and then reinstall the device software. For more information, see Uninstall and reinstall the software. Check the cable connections • Make sure both ends of the USB cable or Ethernet cable are secure. • If the device is connected to a network, check the following: ◦ Check the Link light on the back of the device. ◦ Make sure you are not using a phone cord to connect the device. Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion. However, the firewall might block communication between the computer and the device. If there is a problem communicating with the device, try temporarily disabling the firewall. If the problem persists, the firewall is not the source of the communication problem. Re-enable the firewall. Device takes a long time to print Check the system configuration and resources Make sure the computer meets the minimum system requirements for the device. For more information, see System requirements. Check the device software settings Print speed is slower when you select high print-quality settings. To increase the print speed, select different print settings in the device driver. For more information, see Print. Blank or partial page printed Clean the ink cartridge Complete the ink cartridge cleaning procedure. For more information, see Clean the ink cartridges. Check the media settings • Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. 76 Solve a problem
There is a blank page in the file Check the file to make sure there is no blank page. Something on the page is missing or incorrect Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the device. For more information, see Set minimum margins. Check the color print settings Make sure Print in Grayscale is not selected in the print driver. Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields. Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Device management tools and Handle the ink cartridges. Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media, and make sure the tray is not overloaded. For more information, see Load media. Check the media size • Content on a page might be cut off if the document size is larger than the media that you are using. • Make sure the media size selected in the printer driver match the size of media loaded in the tray. Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your device. For more information, see Set minimum margins. Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. For more information, see Print. Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the Solve printing problems 77
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User Guide OFFICEJET 4500 A909 G510
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Copyright information © 2009 Copyr
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Print photos.......................
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4 Poor print quality and unexpected
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Regulatory information.............
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Use the HP Solution Center (Windows
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Chapter 1 Eco-Tips HP is committed
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Chapter 1 (continued) 4 1-LINE (fax
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Chapter 1 To change settings for a
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Chapter 1 (continued) HP Printing P
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Chapter 1 ◦ Media that is too lig
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Chapter 1 20 Get started To load me
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Chapter 1 Clean the exterior WARNIN
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Chapter 1 4. Lift the automatic doc
Page 30 and 31: Chapter 2 Print documents (Mac OS X
Page 32 and 33: Chapter 2 6. In the Basic Options a
Page 34 and 35: Chapter 2 5. Click Photo Printing -
Page 36 and 37: Chapter 2 7. Select the paper type:
Page 38 and 39: Chapter 2 6. Choose Paper Type/Qual
Page 40 and 41: Chapter 3 3. Press right arrow to s
Page 42 and 43: Chapter 4 38 Copy • Lighter/Darke
Page 44 and 45: Chapter 5 TIP: You can also send a
Page 46 and 47: Chapter 5 Send a fax from memory Yo
Page 48 and 49: Chapter 5 phone lines. On poor phon
Page 50 and 51: Chapter 5 NOTE: If Backup fax is en
Page 52 and 53: Chapter 5 NOTE: If an incorrect pap
Page 54 and 55: Chapter 5 Receive faxes to your com
Page 56 and 57: Chapter 5 • Set the fax error cor
Page 58 and 59: Chapter 5 Set the dial type you are
Page 60 and 61: Chapter 5 Use reports NOTE: If you
Page 62 and 63: Chapter 5 Clear the fax log • Num
Page 64 and 65: 6 Work with ink cartridges To ensur
Page 66 and 67: Chapter 6 Handle the ink cartridges
Page 68 and 69: Chapter 6 If you are replacing the
Page 70 and 71: Chapter 6 10. Load the ink cartridg
Page 72 and 73: Chapter 6 To align the ink cartridg
Page 74 and 75: 7 Solve a problem HP support The in
Page 76 and 77: Chapter 7 • Messages that appear
Page 78 and 79: Chapter 7 After the phone support p
Page 82 and 83: Chapter 7 electromagnetic fields. A
Page 84 and 85: Chapter 7 Step 1: Check the print q
Page 86 and 87: Chapter 7 Print Quality Diagnostic
Page 88 and 89: Chapter 7 84 Solve a problem To pre
Page 90 and 91: Chapter 7 86 Solve a problem The li
Page 92 and 93: Chapter 7 88 Solve a problem Exampl
Page 94 and 95: Chapter 7 Solution 9: Replace the p
Page 96 and 97: Chapter 7 To clean the area around
Page 98 and 99: Chapter 7 • When using thin speci
Page 100 and 101: Chapter 7 • Black dots or streaks
Page 102 and 103: Chapter 7 Part of the document did
Page 104 and 105: Chapter 7 Take steps to improve the
Page 106 and 107: Chapter 7 • Make sure you use the
Page 108 and 109: Chapter 7 port labeled 1-LINE on th
Page 110 and 111: Chapter 7 • Other equipment, whic
Page 112 and 113: Chapter 7 • Make sure the device
Page 114 and 115: Chapter 7 110 Solve a problem • I
Page 116 and 117: Chapter 7 TIP: If the device came w
Page 118 and 119: Chapter 7 Solve wireless problems (
Page 120 and 121: Chapter 7 Mac OS X ▲ Click the Ai
Page 122 and 123: Chapter 7 3. Do one of the followin
Page 124 and 125: Chapter 7 Another common problem is
Page 126 and 127: Chapter 7 Check the device IP addre
Page 128 and 129: Chapter 7 • If the computer canno
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Chapter 7 Understand the network co
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Chapter 7 2. Gently pull the paper
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A Technical information This sectio
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Appendix A Ink cartridge warranty i
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Appendix A Processor: 192 MHz ARM9
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Appendix A (continued) Media size M
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Appendix A (continued) Tray Type We
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Appendix A (continued) Paper type D
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Appendix A Regulatory information T
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Appendix A Notice to users in Japan
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Appendix A Notice to users of the C
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Appendix A Exposure to radio freque
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Appendix A Declaration of conformit
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Appendix A Disposal of waste equipm
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Appendix A Third-party licenses Thi
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Appendix A SHA2 FIPS 180-2 SHA-224/
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Appendix A HP Officejet 4500 Third-
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Appendix A OpenSSL Copyright (C) 19
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Appendix A THIS SOFTWARE IS PROVIDE
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Appendix A Expat Copyright (c) 1998
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B HP supplies and accessories This
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C Additional fax setup After comple
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Appendix C • Answering machine: A
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Appendix C 3. (Optional) Change the
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Appendix C 1 Telephone wall jack 2
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Appendix C Back view of the device
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Appendix C Set up the device with a
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Appendix C 1 Telephone wall jack 2
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Appendix C To set up the device wit
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Appendix C Shared voice/fax line wi
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Appendix C Shared voice/fax line wi
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Appendix C Since your computer dial
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Appendix C Test fax setup You can t
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Appendix D This section contains th
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Appendix D There are two communicat
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Appendix D To turn off wireless com
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Appendix D not simply delete the de
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E Device management tools This sect
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Appendix E You can open the embedde
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Appendix F Ink level warnings and i
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Appendix F Solution 2: Turn the pro
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Appendix F Usually, you can resolve
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default settings copy 38 deleting f
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shared with fax and voice line (par
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T technical information copy specif
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