HP Officejet 4500 (G510) - FTP Directory Listing - Hewlett Packard

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Chapter 7 Solution 9: Replace the problem ink cartridge If you saw defects on the Print Quality Diagnostic Report or Self-Test Report and cleaning and alignment did not help, replace the problem ink cartridge. For instructions, see Replace the ink cartridges. If the issue persists, continue to the next step. Solution 10: Service the product If you have completed all the steps listed above and are still experiencing a problem, the product might need servicing. To contact HP support, visit www.hp.com/support. If prompted, choose your country/ region, and then click Contact HP for information on calling for technical support. Clean the ink cartridge contacts Clean the ink cartridge contacts only if you get repeated messages on the display. Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that nothing is covering the ink cartridge contacts, then reinstall the ink cartridge. If you continue to get messages to check the ink cartridges, clean the ink cartridge contacts. Make sure you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters are lint-free and work well for cleaning ink cartridges. • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges). CAUTION: Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the HP All-in-One. To clean the ink cartridge contacts 1. Turn on the device and open the ink cartridge door. The print carriage moves to the far right side of the device. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the device. NOTE: Depending how long the HP All-in-One is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in. 3. Lightly press down on the ink cartridge to release it, and then pull it toward you, out of the slot. 4. Inspect the ink cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. 6. Hold the ink cartridge by its sides. 90 Solve a problem
7. Clean only the copper-colored contacts. Allow the ink cartridges to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Slide the ink cartridge back into the slot. Push the ink cartridge forward until it clicks into place. 9. Repeat if necessary for the other ink cartridge. 10. Gently close the ink cartridge door and plug the power cord into the back of the device. Clean the area around the ink nozzles If the device is used in a dusty environment, a small amount of debris might accumulate inside the device. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the ink cartridges, it can cause ink streaks and smudges on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here. NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the ink cartridges by using the device control panel or the software you installed with the HP All-in-One. Make sure you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters are lint-free and work well for cleaning ink cartridges. • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges). CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Clean the area around the ink nozzles 91
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User Guide OFFICEJET 4500 A909 G510
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Copyright information © 2009 Copyr
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Print photos.......................
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4 Poor print quality and unexpected
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Regulatory information.............
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Use the HP Solution Center (Windows
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Chapter 1 Eco-Tips HP is committed
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Chapter 1 (continued) 4 1-LINE (fax
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Chapter 1 To change settings for a
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Chapter 1 (continued) HP Printing P
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Chapter 1 ◦ Media that is too lig
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Chapter 1 20 Get started To load me
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Chapter 1 Clean the exterior WARNIN
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Chapter 1 4. Lift the automatic doc
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Chapter 2 Print documents (Mac OS X
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Chapter 2 6. In the Basic Options a
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Chapter 2 5. Click Photo Printing -
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Chapter 2 7. Select the paper type:
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Chapter 2 6. Choose Paper Type/Qual
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Chapter 3 3. Press right arrow to s
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Chapter 4 38 Copy • Lighter/Darke
Page 44 and 45: Chapter 5 TIP: You can also send a
Page 46 and 47: Chapter 5 Send a fax from memory Yo
Page 48 and 49: Chapter 5 phone lines. On poor phon
Page 50 and 51: Chapter 5 NOTE: If Backup fax is en
Page 52 and 53: Chapter 5 NOTE: If an incorrect pap
Page 54 and 55: Chapter 5 Receive faxes to your com
Page 56 and 57: Chapter 5 • Set the fax error cor
Page 58 and 59: Chapter 5 Set the dial type you are
Page 60 and 61: Chapter 5 Use reports NOTE: If you
Page 62 and 63: Chapter 5 Clear the fax log • Num
Page 64 and 65: 6 Work with ink cartridges To ensur
Page 66 and 67: Chapter 6 Handle the ink cartridges
Page 68 and 69: Chapter 6 If you are replacing the
Page 70 and 71: Chapter 6 10. Load the ink cartridg
Page 72 and 73: Chapter 6 To align the ink cartridg
Page 74 and 75: 7 Solve a problem HP support The in
Page 76 and 77: Chapter 7 • Messages that appear
Page 78 and 79: Chapter 7 After the phone support p
Page 80 and 81: Chapter 7 Check the device software
Page 82 and 83: Chapter 7 electromagnetic fields. A
Page 84 and 85: Chapter 7 Step 1: Check the print q
Page 86 and 87: Chapter 7 Print Quality Diagnostic
Page 88 and 89: Chapter 7 84 Solve a problem To pre
Page 90 and 91: Chapter 7 86 Solve a problem The li
Page 92 and 93: Chapter 7 88 Solve a problem Exampl
Page 96 and 97: Chapter 7 To clean the area around
Page 98 and 99: Chapter 7 • When using thin speci
Page 100 and 101: Chapter 7 • Black dots or streaks
Page 102 and 103: Chapter 7 Part of the document did
Page 104 and 105: Chapter 7 Take steps to improve the
Page 106 and 107: Chapter 7 • Make sure you use the
Page 108 and 109: Chapter 7 port labeled 1-LINE on th
Page 110 and 111: Chapter 7 • Other equipment, whic
Page 112 and 113: Chapter 7 • Make sure the device
Page 114 and 115: Chapter 7 110 Solve a problem • I
Page 116 and 117: Chapter 7 TIP: If the device came w
Page 118 and 119: Chapter 7 Solve wireless problems (
Page 120 and 121: Chapter 7 Mac OS X ▲ Click the Ai
Page 122 and 123: Chapter 7 3. Do one of the followin
Page 124 and 125: Chapter 7 Another common problem is
Page 126 and 127: Chapter 7 Check the device IP addre
Page 128 and 129: Chapter 7 • If the computer canno
Page 130 and 131: Chapter 7 Understand the network co
Page 132 and 133: Chapter 7 2. Gently pull the paper
Page 134 and 135: A Technical information This sectio
Page 136 and 137: Appendix A Ink cartridge warranty i
Page 138 and 139: Appendix A Processor: 192 MHz ARM9
Page 140 and 141: Appendix A (continued) Media size M
Page 142 and 143: Appendix A (continued) Tray Type We
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Appendix A (continued) Paper type D
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Appendix A Regulatory information T
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Appendix A Notice to users in Japan
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Appendix A Notice to users of the C
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Appendix A Exposure to radio freque
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Appendix A Declaration of conformit
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Appendix A Disposal of waste equipm
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Appendix A Third-party licenses Thi
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Appendix A SHA2 FIPS 180-2 SHA-224/
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Appendix A HP Officejet 4500 Third-
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Appendix A OpenSSL Copyright (C) 19
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Appendix A THIS SOFTWARE IS PROVIDE
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Appendix A Expat Copyright (c) 1998
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B HP supplies and accessories This
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C Additional fax setup After comple
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Appendix C • Answering machine: A
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Appendix C 3. (Optional) Change the
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Appendix C 1 Telephone wall jack 2
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Appendix C Back view of the device
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Appendix C Set up the device with a
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Appendix C 1 Telephone wall jack 2
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Appendix C To set up the device wit
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Appendix C Shared voice/fax line wi
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Appendix C Shared voice/fax line wi
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Appendix C Since your computer dial
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Appendix C Test fax setup You can t
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Appendix D This section contains th
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Appendix D There are two communicat
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Appendix D To turn off wireless com
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Appendix D not simply delete the de
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E Device management tools This sect
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Appendix E You can open the embedde
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Appendix F Ink level warnings and i
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Appendix F Solution 2: Turn the pro
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Appendix F Usually, you can resolve
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default settings copy 38 deleting f
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shared with fax and voice line (par
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T technical information copy specif
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HP Officejet 4500 (G510) - FTP Directory Listing - Hewlett Packard

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