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Content2011 - PETRONAS Gas Berhad

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Internal Control Statement<br />

Contractor Risk<br />

Contractor risk is managed through technical and commercial evaluation<br />

exercises conducted by the Company’s Supply Chain Management<br />

Department prior to the award of contracts in line with the <strong>PETRONAS</strong><br />

Group Supply Chain Management Division (GSCMD) requirements.<br />

During the year, the Company adopted the enhanced Contractor Risk<br />

Assessment (CoRA) process that was developed by GSCMD as part of<br />

its contractor selection process prior to awarding the contract to the<br />

contractor. In addition, a Vendor Evaluation Committee and Contractor<br />

Performance Review Committee were also established to ensure closer<br />

monitoring and communication on contractor performance after<br />

the award of the contract in order to mitigate the risk of contractor<br />

non-performance.<br />

Credit Risk<br />

To reduce its credit risk exposure, the Company continues to apply the<br />

Credit Risk Management processes whereby the customers are assessed<br />

using the <strong>PETRONAS</strong> Credit Risk Rating System in line with the credit<br />

assessment process adopted by the <strong>PETRONAS</strong> Group. The system<br />

evaluates the creditworthiness and assigns credit risk ratings to all of<br />

the Company’s external customers. Annual reviews are conducted on<br />

the assigned credit risk ratings of these customers while the trend of<br />

the customers’ fi nancial performance are also analysed to detect early<br />

signs of fi nancial distress and provide early warning to Management.<br />

In addition, Credit Value at Risk (CVaR), which measures potential loss<br />

from customers’ overdue balances, is monitored against the established<br />

Credit Risk Tolerance Limit (CRTL) to ensure that CVaR exceeding CRTL<br />

is promptly highlighted to Management. Reporting on credit risk is<br />

captured in the PGB Credit Risk Management Dashboard.<br />

During the year, Credit Risk Reports were also generated by PGB RMD<br />

as an independent monthly reporting to the General Manager of<br />

Finance Division. The Credit Risk Reports were also incorporated into<br />

the ERR submitted to BAC.<br />

122 petronas gas berhad (101671-h)<br />

In anticipation of new businesses which would attract new customers<br />

for the Company, the Credit Risk Management Work Procedure was<br />

reviewed and enhanced in order to address the risk exposures arising<br />

from these new businesses and customers. The revised Credit Risk<br />

Management Work Procedure was endorsed by PGB Management<br />

Committee on 21 February 2011 to be applied to future contracts and<br />

new customers.<br />

The Company is represented in the <strong>PETRONAS</strong> Credit and Trading Risk<br />

Council, which establishes and coordinates the <strong>PETRONAS</strong> Groupwide<br />

risk management approach on credit and trading risk.<br />

Plant and Facilities Risk and Business Continuity Plan (BCP)<br />

The Plant and Facilities Risk and Business Continuity Plan are governed<br />

under the Business Continuity Management (BCM) capability as part<br />

of the Integrated Plant Operations Capability System (iPOCS) driven by<br />

<strong>PETRONAS</strong> Group Technology Solutions (GTS). The iPOCS supports the<br />

<strong>PETRONAS</strong> Operational Excellence (OE) Framework implementation in<br />

<strong>PETRONAS</strong>.<br />

In PGB, the BCM is established at the relevant Divisions, i.e. Plant<br />

Operations Division (POD), Transmission Operations Division (TOD)<br />

and Centralised Utility Facilities (CUF). The Plant and Facilities Risk is<br />

assessed, monitored and reported within the respective Divisions on a<br />

continuous basis.<br />

During the year, three BCP drills were carried out simultaneously at<br />

PGB and Division level on 12 January 2011 as part of a PGB Tier 3<br />

Emergency response exercise. The objectives of the exercise include<br />

testing the effectiveness of PGB and Division BCP as well as enhancing<br />

the readiness of Management in handling crisis situations. In this<br />

exercise, the BCP at PGB level as well as BCP at POD and CUF were<br />

simultaneously activated. At the end of the exercise, feedback was<br />

gathered from the internal as well as external evaluators invited to<br />

observe the exercise. Good practices were acknowledged while areas<br />

of improvement were highlighted to further improve the effectiveness<br />

of the BCP procedures.<br />

The iPOCS assessment was carried out by GTS at POD and TOD during<br />

the year. Intervention plans were identifi ed to enhance operational risk<br />

management at the plant and facilities as well as business continuity<br />

preparedness.

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